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January 2024 by Kylee Mollotte
If you're looking for someone to shoot you straight and be honest, I would recommend giving these guys a try. They weren't trying to up-sell me. They educated me and gave me good information. This is my new go-to for an oil change. They don't take appointments, so you'll never know exactly how long you'll be there so be open.
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September 2023 by cody bujak
Asked for 10w30 in my truck, they told me they were out just to find out after the service was done they did have and just didn't want to put it in my truck.
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September 2023 by Roy Rodriguez
Pulled up for an oil change. There were cones in front of both stalls. I only saw one person working. He looked at me, stood up from his chair and then got it in his phone and never looked at me again. So instead I left because obviously my business wasn't important to him.
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September 2023 by Puddin Tane
Fast and friendly service don't even need to leave the car.
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August 2022 by Pogs Slammer
Scam artists. Please choose a different place for an oil change.Service: Oil change
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August 2022 by Terry Werkheiser
Disappointed they don't do carfax with the oil change so I keep getting overdue iol change alerts
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July 2022 by Kell M.
I actually saw a sign up on saying a really good price for oil change when I owned my Subaru outback. So I stopped in and they were so polite. Explained everything they were doing down to the tea. They go out of their way for their customers. They always have a smile on their face and I even got to meet the owner so polite I asked him a couple of times please put a fast lane quick loop and ponderey Idaho nothing so far but I keep asking if you need your oil change stop by here they're absolutely wonderful
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July 2022 by Erika Whittaker
Rude. Horrible customer service. The main tech had a bad attitude right from the start. My husband told the tech what oil he wanted in HIS car but was told no, he had to look to see what it took. We are not asking you what you think it takes, we are telling you what we want. After my husband telling him 2 more times what kind of oil he wanted we finally said we will go somewhere else. He did not care. Apparently they have plenty of business so we went to One Stop Lube Hayden and we’re treated with respect. I recommend going there instead of Fastlane.
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July 2022 by Owen
I was taking a flight that day to travel to my father's funeral. I had enough time to get oil changed in my car if the place was not busy and fast enough. Had already tried Valvoline but they had a 90 minute wait. So i tried this place for first time.Pulled in and see that they have two bays, both of which are filled, but no cars are behind them. So i pulled behind one of the bays, but not so far as i can't turn around in case they aren't going to be done soon.There are several employees, and none of them come out to greet me and/or give me a time estimate. You know, like every other oil change place does.This goes on for 10 minutes and I'm thinking, "I need to know how much longer it's going to be," so i get out of my car and walk up to a tech and start to ask, but before i get a word out he says "you need to get back in your car." I try to say "I just need to know how long it's going to be" but he interrupts me and says you need to get back in your car now."I'm sorry to say I laughed in his face (that wasn't very big of me) and I did get back in my car and immediately left and went to another place closer to the airport I was headed to.I'm NEVER going to give this place my business. Based on the reviews I see from people who had similar experiences I can see this wasn't an isolated incident.
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May 2022 by Todd Delyea
Dude was more interested in what was happening on his phone, than customer service. And they wont let you use the restroomService: Oil change
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March 2022 by David Lunde
The mechanic that worked on my wife’s car complained about it I was not happy with the service I’m sorry to say. So I won’t be going back there
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January 2022 by Tim Benson
Horrible customer service, had an attitude from the time they rolled up the door to let me in. Ask if they would check tire pressure?? Nope we don’t do that anymore asked if I could use their air ( air hose was tight next to my truck) nope we suggest les swab but I am here now? They said don’t know what to tell ya at that point I had them shut the hood and out I wentService: Oil change
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December 2021 by Meagan Tryon
Service here is great and the crew is friendly! Always does their best to provide the best service and customer service possible and are honest about what a vehicle needs or if there is a problem. Would absolutely recomend fastlane!
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November 2021 by Will Richards
Guy under my car didn't seem to know what he was doing. Spent the entire time cursing my vehicle, eventhough it is a very common brand. Sounded like he was beating on something down there with a hammer. Mind you, I was getting an oil change. Asked the other guy what the problem was, and he ignored me. I got a "full service inspection". I know for a fact, they didn't check anything besides the oil. No car wash was offered, eventhough last time I went, I was offered one. I will be taking my car to my usual mechanic, if there is damage found, I plan to seek legal resource. Do yourself a favor, and do not go here.
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September 2021 by Aaron P.
I brought a work truck in here for an oil change. They acted like I was really inconveniencing them by bringing my company's business. We had 3 trucks in town that needed service and this place had no waiting line. I understood why after I came here. The guy working up top on September 13th was a complete fool and moron. After having my first rig done I mentioned that I had a crane truck that might not fit in but we only had limited time that we could be unavailable due to being on a firefighting contract. I try to bring the truck in later only because this place still has not line, but it was too tall. We could have just nosed the rig in the bay and got the oil change done, but the fool working was ignorant and not helpful. Although I could never recommend this place I can recommend One Stop Lube on Commerce Drive. They wanted my business and were polite and even had the brain capacity to think to nose my truck in even though it was tall with the crane and perform service and let me back out!! They were a few bucks cheaper too for the same oil and oil filter!
