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September 2023 by John C.
To call these people inept would be an insult to idiots. While on vacation I had to go to urgent care, the physician sent 3 prescriptions to this store at 11:00 AM. At 4 PM they had managed to fill two of the three. I told them to give me what they had, as 6 hours without any medicine seemed like an issue to me. When I checked later they no longer had any record of the third prescription. I truly hope Walgreens corporate reads these reviews, and then fires every last person in that store. I called the urgent care at 8 PM and they tried to reach out to the Walgreens, they never answered the phone. I cannot stress enough the utter ineptitude of the people at this store. Ultimately the doctor called Safeway and they were able to fill the prescription in the 15 minutes it took to drive there. Keep up the good work Walgreens, I cannot imagine a company entrusted with people's health to possibly suck any more than you.
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December 2022 by Nate Snyder
can’t even talk to a representative if you want to, phone robot tells you that they gave you all the info you need and then hangs up.
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August 2022 by Teri J.
Horrible service at the Pharmacy. DO THEY DO THIS TO YOU TOO? They changed the brand of my prescription without even telling me. I got home and saw it was not the same, then did some research on the internet and find out that there are so many side effects with this drug, that I cannot possible take it. I would rather have a seizure than deal with these side effects. I called the pharmacy on Appleway in Cda, spoke with the Manager that was dull and could not do anything for me. He told me it was the same drug just a different manufacturer. I told him this is not ok, if I buy a Ford, I don't want Honda parts. He then said cannot take back the WRONG meds, even though they changed the drug manufacturer without letting me have to option of even knowing. I will never go back to this horrible lazy location where you are treated like "Sheep". I told him I wish him the same service in life. Please join me in sending him this vibe. (If he thinks he knows what the best meds are for you- why do we need doctors.) BEWARE.
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June 2022 by Richard S.
Went in and asked for a Covid booster. Said they were too busy and short staffed to take walk ins. Made an appointment online for next day. Showed up only to be told that per cdc guidelines we had to wait 5 months between boosters and it had only been 4 1/2. I pulled up the cdc page on my phone and showed them that 4 months was correct. They still refused to give us the shot.
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June 2022 by Emily H.
This review is for the pharmacy: total unmitigated disaster. I made an appointment online ahead of time to receive a TDAP vaccine. I arrived early and waited in line 20 minutes to even check in with someone at the counter. The tech acted completely flabbergasted and refused my vaccination saying they were too busy and couldn't manage it. Why even have/make appointments. I will obviously be going elsewhere for this vaccine and any other pharmacy needs.
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May 2022 by Jim R.
This review is for Teresa (sp) she help me when the young man at the photo counter would not listen to my situation only kept talking over me and had no clue how to help... he was just as rude as could be... so I yelled at him to just shut up and listen, but him being so hurt by my yelling at him he transferred me to Teresa she ask how she could help I explained my situation she ask a few questions and in less than a minute she had it all worked out, for her she gets an EXCELLENT JOB!!! Thank you, for the young man at the photo counter, he gets a zero!!! He needs more training
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April 2022 by Liz D.
This is the most horrible pharmacy I've ever dealt with. They have lost prescriptions, are rude and have horrible customer service. It will take a very long time to get a prescription, they will mess it up, and then you have to be on hold for over an hour or stand in line for the same amount of time in the store. This has happened to me on multiple occasions. I couldn't recommend any place less.
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April 2022 by Andrew M.
Pharmacy is very slow. They told me my prescription would be ready in 90 mins. Came back 2 hrs later and it was not ready. Doesn't seem organized at all.
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March 2022 by Mr Kaw Wegner
Couldn't help me on the phone and twice delivered my order to the wrong address
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September 2021 by Kellie W.
Total FAIL Walgrens! Made appointment for Covid vaccination and arrived on time. Very busy which is understandable. Checking in and Pharmacist said " It's going to be a 45 min wait or SO?? Really? Why bother with this ridiculous appointment making process on line. If you are short staffed why make appointments! If it's so important to have this vaccine why aren't they making it a priority to follow thru with appointments! FAIL FAIL FAIL. I WOULD GIVE A ZERO STAR IF I COULD!
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June 2021 by Kim C.
I would give you zero stars but it won't allow me to I went in there to get my prescriptions had three people cut in front of me why I sat in a chair with a broken foot was not asked for help then I went to buy something to drink and the lady wearing a mask told me I smelt like I had been up drinking all night when I just got out of the doctor for being very ill well my opinion she look like she's been on heroin and someone needs to drug test her that lady has problems and has the worst customer service I've ever seen in my life I will never ever shop there again thanks for all your help