-
July 2025 by Tim Caufield
Customer service does not exist within this organization. Trying to reschedule a delivery will get you nothing but a big runaround and in the end you'll find it simply can't be done.
-
April 2025 by Christopher Jerrett (DefenderCJ21)
Quick drop off. In and out. Less than 2 min.
-
December 2024 by Matti Poire
Package arrived 2 days earlier than expected, allowing me to pick it up at the ship center at the destination center rather than wait the 2 days for delivery.
-
September 2024 by Wicked Spy
Sage was a sweetheart and extremely helpful he grabbed my starlink out of the car after we realize they didn't have a printer he was kind enough to put it back in my car and give me an address of where to go
-
September 2024 by Megan Matthias
Lied about attempting delivery when no signature was needed, and we were home all day. Then held it for 4 days without any reason. Still haven’t been able to receive it. Worst location/drivers. Y’all are TERRIBLE and liars
-
April 2024 by Syd M
Matt, 5 stars aren’t enough to express my gratitude for everything you did today. Thank you, thank you thank you for tracking down my wedding dress and accessories and making sure they were delivered and taken care of. After the fiasco I was having and the 8+ calls to the fedex help line that got me no where I was feeling defeated. You actually listened to me and went above and beyond to help and fix this issue. I’m so grateful for all your help tracking down my items thank you again. Faith in humanity restored
-
March 2024 by THEDUBSTRONAUT1
Drivers constantly Lie about delivery attempts to the point of returning items…I can’t count how many times this happens. I this time I even asked for it to be sent back so I could get my return/funds back to buy the item locally but now they want to leave door tags!!!! AND refuse to let me pick up my package after!!!!! Please Close this branch! Let dhl and UPs do the work. Fedex is not capable.
-
March 2024 by Tumble Spyder
I wish for once this company would actually train their employees to deliver their package’s correctly. I hate fedex and i get very upset when any of my packages are delivered by them because they are so incompetent they take it to the wrong house when we have gps devices literally everywhere we go in our pockets. Pathetic.
-
March 2024 by Robert Quinn
Not enough control of the drivers and probably the worst drivers of any shipping company
-
February 2024 by IronYouth33
I applied for a driver position recently and was confirmed for an interview. To my misfortune, I mixed the days up and showed up the following day early, 30 minutes before my interview was scheduled. I mixed the days up. My mistake. I apologized and explained what happened to the guy on duty and he had me leave my name and contact info. He said I wasn’t the first person to do that and that when the manager was out of her training, he would give my info to her.I reached out to the recruiter in Seattle (who had confirmed my interview date and time) and explained what happened and asked how I could make it right. Long story short, I was never called back or even emailed. Instead, I was sent an automated email at midnight saying that I was no longer being considered for the driver position. Absolutely lazy management and vindictive as well. Of course this was my mistake and my fault, however why wouldn’t you at least contact me to ask me what happened? It’s their loss though seeing as how it was for a driver float position and I have 10 years of experience doing just that. This is why the workforce despises the managerial class for it’s laziness and ineptness.
-
January 2024 by Holly Hubbard
Horrible horrible service. Took a picture of wrong house delivered and when I filed a claim, they closed it and said it was delivered correctly. I snap shot the photo and will be going in person to complain. These drivers are lazy low down liars. These are my prescription glasses lost. They don’t care!!! You can’t talk to a human.oh and this isn’t really a 1 star it is a negative 100 plus.
-
January 2024 by Lynell Meligan
Horrible service. Everytime they hold my package at the facility in Coeur d’Alene, ID for some reason they send it back I have to call they hold it again and won’t deliver it to my house. I have called and dealt with this problem several times. Everyone else can deliver to my house I have lived here for 30 years!
-
December 2023 by Rebecca Rohrer
Does not honor overnight shipping. Package had been at the distribution center waiting to be processed for 2 days.
-
December 2023 by Mari Best
easy to go in and have my package shipped.
-
December 2023 by MaryB
easy to go in and have my package shipped.
