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March 2024 by L H
I was not impressed with this location. The reason for the low review is one person. Most of the employees are friendly and more than happy to help. Gina is rude, and doesn't seem to care about helping customers. The bigger issue is the way she speaks and treats the other employees. I was shocked someone found it acceptable to speak the way she does to coworkers at all, let alone in front of customers.Went back in to drop off an item quickly, was again blown away at the treatment of customers by Gina. She was rude and looked disgusted to be helping an elderly lady. Going to corporate doesn't do anything. They don't care how the customers are treated. Will be using other companies for my future needs.
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January 2024 by Alex T
I had an issue with an item printing that was not FedEx’s fault at all, and the staff were so helpful! Cindy spent a good amount of time with me helping to get the print job to the perfect size!I use this location regularly for my business and personal printing and always have quick service, the staff verify all orders and correct any mistakes quickly!
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June 2023 by Kaitlin McKnight
Waited for such a long time and employees were very rude and condescending
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April 2023 by Austin Hagman
This is the worst managed and staffed business I think I have ever been to. Any chance they have to make a snarky remark or make a customers experience more difficult they jump on! My advice, go somewhere that values you as a customer because they do not!
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April 2023 by Jack Campbell
Poor customer service. Both men working were rude and unprofessional save the stress use some where else
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April 2023 by Brett B.
FedEx is a trash company with trash employees. They sent me texts and emails all day Friday that my package was on the way and had to be signed for. It never arrived and now they are telling me it's coming today and I have to wait again. I can't afford two days off for a box of primers. FedEx sucks.
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March 2023 by Michelle Schell
I use this FedEx location on a regular basis for work. Neal, Jason, Cindy and Joseph have always been more then helpful. They greet me by name and are always very friendly and offer great suggestions for my projects. I have many options for printing but always choose FedEx in CDA. Keep up the great work.
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October 2022 by Patrick Daly
I’ve always had good service here. Sometimes the staff are busy filling orders and I recognize that I’m “not the only game in town”. The staff have always been courteous, friendly and helpful.
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July 2022 by Holly Schwartzman
Rude service, really uncalled for. The man who helped me was snotty and really did not care for my business. It was almsot like he hated that I walked through the door.
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May 2022 by Stephanie B
This location has the worst customer service. Went there to get a passport photo for my boyfriend, and everything was rushed. The photo the clerk gave us was grainy and blue tinted. He said it was fine and that is what they look like... well it was REJECTED on his passport application. Waste of 20 bucks.
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April 2022 by Jared Pierson
Very helpful! Cindy helped me get my display squared away for my vending machine. She was very knowledgable and was able get all the dimensions correct.
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November 2021 by Jessica Shipley
I needed help with printing something off my phone and Nataly who works there was extremely helpful friendly and patient ☺ thank you for the help
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October 2021 by jordan clark
Assistant manager needs to be fired. When your greet is "WHAT DO YOU NEED" then refuses to help you in any sort of way..Go work at a warehouse where you don't talk to people if you can't be friendly. Geez.
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August 2021 by Samantha F.
Neal was rude from the moment we walked in. I was trying to pick up a package for a friend of mine who had left town before her package arrived. Neal was extremely unhelpful, combative and treated me like a criminal. He mentioned the word fraud about 16 times, offered no solutions for our situation even after my friend called in to verify it was her. We offered to face time, show ID verification AND I had the tracking # and Neal STILL wouldn't help us. His manager Cindy was a REAL Karen and was not helpful either. Rude, rude, rude. Hung up on my friend multiple times (I'm currently in the store watching her do it). We asked her if it would be better to send the package overnight and she just won't give any straight answers. I would give zero stars if I could. Rude, obnoxious, unprofessional & horrible service.
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May 2021 by Christopher S.
Will charge a ton to package something up to the biggest package possible.. then charge you an oversized amount for shipping due to oversized.. then offer to put it in a smaller box to reduce the shipping and charge you more for packaging and a box again as well as start with $105 and by the time they are done repackaging it its now $170... gettting bait and switched multiple times.. what was $112 shipping plus a box on the website ended up costing me over $200.
