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August 2023 by Julsche Wo
PLEASE GIVE ACCURATE HOURS ONLINE. SO UNPROFESSIONAL!It's aggravating enough to have to find parking downtown, only to find out that you're NOT open until 8pm - your main entry door was locked before 7pm.
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February 2023 by David Kelman
I am a barbershop owner and this is the only salon I refer women to. Rochelle and her team are unbelievably talented!
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January 2023 by dogcat241
I had my hair highlighted and the first experience the appointment went late into the night, the staff could not figure out how to use the register, I never received a receipt that they told me they would email, but I was very happy with the hair color and cut so I assumed it was a rough day for the Salon and things would be better the next time so I returned 2 1/2 months later for touch up. The return was a mistake! It was a late appointment and I was the only customer we’ll into the evening again. The stylist was chatting with a co worker most of my appointment as if I was not there. She was rough pulling on my hair constantly even when I continually told her it hurt. The cashiers wanted to charge me out for the visit while I still had foils in my hair. I believe the stylish may have left the foils in to long as she rushed me to the sink and pulled on my hair again trying to get the foils out quickly. She used some kind of dark rinse and failed to wash it out of my face on eyes. I told her my eyes were irritated and she said they were fine. It was dark outside and inside the salon so I could not see that she had left color on my skin and in my eyes. I did tell her my root area looked very dark and she said it was the lighting. She and the cashier rushed me out of the Salon. I drove home feeling irritated with my skin feeling itchy and hot. I live 15 minutes from the Salon, when I got home I realized all the color stain on my skin and near my eyes I called the Salon and the answering system. I left a message and received no call backq. I tried again to call several times over the following days and always the voicemail. My hair color looked awful but I was fearful to let them touch my hair again. I never did receive and receipts for either visit which both exceeded $260. I felt devalued and treated horribly. I don’t like to leave bad reviews but I feel I need to make people away of what I went through.
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December 2022 by Ashley Tetzlaff
I'd never gotten a manicure before, but was required to get one prior to a commercial photo shoot. I chose Pure Salon because I saw they did things more naturally, and I tend to react to chemicals, so I hit them up.The receptionist was very kind and gracious answering my questions and recommending things (I needed to get clear nail polish and she recommended the clear gel with a pinkish hue for natural looking yet long lasting nails).When I got there, Makynna did an AMAZING job! She put me at ease. Explained each step. And listened to my chatter (I talk a lot when I'm nervous). She made me feel cared for and appreciated as a customer. And the job she did on my nails!!! I shall go into the photoshoot and hold those products with confidence! The client wanted natural looking nails with their products and by golly they'll get amazing natural looking nails, thanks to Makynna and Pure Salon.Pure Salon just got a lifelong customer!
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October 2022 by C G
I talked to the owner prior to making an appointment to have highlights done to my hair. I was informed it would cost $125. This is pretty typical cost for highlights.I arrived on the scheduled day, Gillian began applying hair solution and foils to my hair. I wanted blond highlights. It seemed to take forever as she was very slow.Gillian acted bizarre after shampooing the chemicals out of my hair and recommended I add a toner (never had toner before).I decided to leave my hair wet as I did not want it blow-dryed.When I was ready to pay, the owner states "$275.00" was what I owed! UNBELIEVABLE! More than double the quote! When I got home and looked in the mirror I noticed my hair was white! Not blonde! I washed my hair and a huge gob of hair came right out and it was mostly white. My hair was also extremely dry and brittle. I had another appointment with a professional hair dresser and was informed that my hair was badly over treated!The owner is extremely rude and obviously a liar! Her employee Gillian needs more training! Don't go here...unless you want your hair to fall out!
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September 2022 by D B
I love this high end salon. It's very classy and elegant. They offer only the Best natural hair and skin products by Aveda. The staff is very professional. And it's a very relaxing and beautiful environment. It's very open and a beautiful beautiful view of tubs hill and the park.
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July 2022 by Meghan Vice
Got a great reasonably priced haircut with Mikayla, she was very friendly and the whole experience was pleasant and easy.Service: Haircut
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May 2022 by Tammie Hall
My daughter ejoyed the pampering she got when she went to PURE..now my son is going...we finally found someone in this town that can braid hair..yay! The atmosphere is relaxing and they are very attentive to your needs.
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November 2021 by Doreesa Walton
Beautiful, clean, professional and high quality salon! If you are looking for a top notch service, this is the place to go. Love!
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September 2021 by silentdeath16 resident
I loved it and they cut my hair perfectly and washed it.band have great hair product will recommend to go try it out. Also they have soothing warm washcloth to wait with tea.
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September 2021 by Michael Martin
Wife gets her hair done here and it always looks wonderful!! I believe her hairstylist is Lauren and she does a great job!
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September 2021 by Katrheanna Abbott
Friendly, helpful and very conversant in their craft. I will definitely be going back.
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July 2021 by Dannielle Gonterman
Tried to book an appointment for a pedicure this afternoon. Unfortunately they were booked up, BUT Taylor who answered the phone was so warm and friendly that I will definitely go with this salon next time! If an employee like this is any indication of how the business is run, they’ve got a good thing going!
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July 2021 by Sarah Surock
Made an appointment for gel manicure and was asked if I had anything on my nails at that time. I told the receptionist that I had dip on my nails. When I arrived to my appointment I was told that they did not have the tools to remove the dip from my nails, but they neglected to inform me of this prior to making my appointment. They stated that I could have the dip removed elsewhere and then rebook my appointment with them. Poor communication and customer service.Service: Manicures
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May 2021 by Rhiannon Decker
This place is absolutely amazing! Best haircut I have had in my 27 years. Colter did a Phenomenal job and restored my confidence instantly! He is hands down the best hairstylist around and recommended him 100% He patiently taught me how to style and manage my hair, all with an amazing attitude. The staff is super amazing and friendly as well, very welcoming environment. LOVE THIS PLACE!!! Colter was a life saver! ???
