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November 2023 by Shanna Friesen
Staff is super knowledgeable and helpful. Products are high quality and reasonably priced. ?
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October 2023 by Tony Dz
My dog of 14 years was very ill and we purchased some items to try an ease her discomfort. She passed this morning at home. The staff let me return everything. I just want to say thank you for understanding and being so kind. You have a loyal customer for life. Rest in peace Zoey
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September 2023 by Marje L.
I've been coming here for almost a year super happy they carried a top rated food for my purebred cats. I am a small breeder and I buy a lot! Today I went in and grabbed my "go too" dry food like always. (Farmina) Saw it on the shelf priced at 58.98. Well shame on me for not checking where this exact formula is always located on the shelf. I get to the register and it's 67.98. I ask why and she stated it's a different flavor. The one on the tag says "venison". There is an empty spot on the shelf where it could have possibly been moved from with NO TAG. The other spot has different flavors for 87.98. Anyways, I give them the coupon I received in the mail. She says it's been used. I ask her to check the other coupon on the same postcard and she says it's not at the proper date. This place was my go to or I have to order by mail or drive to Spokane. I only feed my cats The BEST! So I guess Chewy gets my money from now on. Whatever happened to customer service? This isn't the first time this place has switched up pricing and always in their favor. I would have still purchased the cat food. Dishonesty cost them my business.Also, please pay attention to your customers. Your cell phone should not be more important
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September 2023 by Bruce Berry
Fantastic owner and most of the employees are super kind. The lady today wasn't nearly as friendly. I walked in and said good morning and she didn't even look at me. I aske her later if she was stressed, and she just responded, "No, busy." Alrighty. I go here because the owner and most of the employees are super kind and I feel at home. Hopefully she was just having a rough day.
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August 2023 by Timothy Filijan
Great place to get all your pets needs. People are great and very helpful
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August 2023 by Renee Velotas
Sierra Gross is a breeder that was very close to us so I bought an absolutely beautiful girl fur baby. She sent all kinds of goodies with the puppy but the fact she checks up on the puppy and gives me an opportunity to ask questions. She is a smaller breeder (no puppy mill) and every puppy is like one of her own babies. I would buy another puppy from her because I know she would always be available to ask questions, give support. She is the best!! I forgot to say that my puppy came with gorgeous blue eyes. She is stunning!!!
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August 2023 by Bob M.
Great place, excellent people, service and products. A fun place to shop and the pet bath facility was av great convenience
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July 2023 by Jonathan Baker
Wow! This place is wonderful! We are visiting from out of town and needed to give our Bernese Mtn dogs a wash. We stopped here and it was fantastic. The dog wash area was clean and had an attendant. I love that they had towels available. The shower heads are also the best I’ve ever used. Once we were done, we asked a few questions about collars and Emma helped us. She helped us get new collars fit and even walked gave some wonderful training tips. She was so helpful. We would absolutely recommend this place!
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July 2023 by GlammaO O
Everyone there is always helpful. I love the variety of food and treats. When I went here for the first time looking for a higher quality the man on the floor asked me all the right questions about my dog and helped me find a great product. Even my vet was happy with the choice. Love this place!
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July 2023 by Mandy Riley
If I could rate negative I would. I went in today and attempted to buy some treats. The money was removed from my card and bank account, but the store said it didn't go through. They made me leave without a refund and then refused to give me my product! They then brushed both my husband and I off when we told them we wanted our money back.Update: we just talked to the fraud department at our bank. They said the money didn't fact go to the store. When we went in to talk to the manager, she told us we were lying. This is theft.
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June 2023 by Aly Bryson
Love this place! Always super friendly, helpful, and great selection of product!
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May 2023 by Steff Williams
Outstanding experience here. Just gained a lifetime customer. Very knowledgeable staff, super friendly and willing to help, great raw food options, and supplies for alll your pet needs! Amazing!
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May 2023 by Kelsey Alexander
Wow, great store. First time in and I was amazed at everything there. A perfect alternative to Petco!
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May 2023 by Eleanor Crosby
Wide selection of pet products and food. Knowledgeable staff who will go out of their way to help you find just what you are looking for.
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April 2023 by messina holverson
I had an amazing experience at this place! I came in to do a self serve dog wash with my Everest who I’m teaching to not be so fearful of people. The girl who first helped me set up an account and get into the wash was super patient and helpful in setting me up with everything. I had a great experience with my dog and the tubs/room were very clean. After we finished up we came out to the store where she was pretty fearful of the customers/employees. Phoenix sat with us and gave me really great information with teaching her and i really appreciate the time she spent sitting on the floor with me and my pup! This was my first time visiting and I’ll be back :)
