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February 2024 by Scott Colbert
Trustworthy repairs and pricing. I appreciate the high quality finish and attention to details.
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January 2024 by Louise
The paint job looks fantastic. It took a couple tries but the final product looks great. It did take about a month to get my car and communication was a huge issue in the beginning.Overall, I would have appreciated better communication so we all knew what needed to be done. However, the work that was done looks great.
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November 2023 by Loren Cronister
We had our truck fixed a year ago, and these guys were great to work with. A week ago when I washed it and a bit of paint flaked off. We took it down there and they instantly assured us that they will take care of us. Next day they called and asked to drop the truck off, a few days later it is done and beautiful once again. Stuff happens, but it is how they treated us when it did happen, that really impressed us. We would absolutely recommend them to anyone.Services: Painting
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November 2023 by starry7light
My minivan had a sagging bumper, several of the fasteners were missing. They quickly addressed my concerns. In just a few minutes the guys had it fixed. They were so nice, they wouldn't let me pay them and thanked me for coming there. They made my week and gave me peace of mind. Thank you so much !Service: Body & Trim
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November 2023 by J C
Asked for quote on vehicle, gave them my number, they never followed back up with me.
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July 2023 by Kyrsten Mills
I called & needed a last minute quote on my car. They got me in, took care of it, & got me the quote I needed. Mike & Nick are very professional & kind. Thank you guys for helping me out.Service: Body & Trim
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June 2023 by Sabrina Jayyy
These guys were so nice!! I had a issue with my headlight pointing down and Justin fixed it for me in literally 2 seconds!! Will definitely go to them when I need work done!!
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May 2023 by Sabrina Jones
These guys were so nice!! I had a issue with my headlight pointing down and Justin fixed it for me in literally 2 seconds!! Will definitely go to them when I need work done!!
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January 2023 by Jim Johnson
Great reliable service. Good people to work with!
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November 2022 by John B
I went there to have my wrecked truck evaluated. The owner **** helped me work through questions that I had regarding insurance and gave me several pointers that I used to work through a process that I was not familiar with. In the end I had the truck totaled, but because he went above and beyond to help me understand it all, I was able to get through a very stressful time. Thank you **** and thank you Impact auto body.
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November 2022 by david aggen
Unfortunately they left my truck with adhesive stuck to the rocker panels, grease running out of the door handles on fresh paint, no center wheel cap, and worst of all didn't replace the broken grill and headlight from the point of impact where the elk hit my truck. The light was visibly broken on the outside and where the light clips in to the truck was broken so the light points at the ground and can't be adjusted. The reason I'm writing a poor review is because they lied to me for months and told me they were working on it with my insurance company to get the parts. When I finally called my insurance company after 8 months of them acting like they were working on it to find out the last contact they had with Impact was when they paid them in December of last year! Impact had made zero attempts to get the parts and complete the repair. It was a huge disappointment because the guys up front seemed very likeable and helpful when I first brought my truck in, but when they didn't get the job done they just started passing the buck to the other guy and blaming me saying things were broken before i brought the truck in. No kidding, why was i there?!I will say, the work that was done, looks nice. The paint is perfect!
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October 2022 by Mike C.
I took my car to Nick, the owner. The initial exchange was fine. Nick spent 10 or 15 mins w/ me sis using my claim. He viewed my car and took my info. He told me someone would be in touch to set up my appointment. When I hadn't hea4d from them in 3 or 4 days, I took the initiative to call them. Once I got the "scheduler", Mark, on the phone, I was told that they had no onto about me or my car. Mark said "Its probably on this big stack of papers. It wasn't. Impact t had lost my info and had no way following through. I asked for the owner, but he has gone on vacation. At that point I dropped Impact immediately. Talk is cheap. Will be looking for a professional auto body shop instead.
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October 2022 by Laura Dickson
I needed auto repair and they got me In earlier than any other auto body shop!
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August 2022 by Jmericle 1203
They were amazing! Customer service was great and they took the time to explain to me processes and prices. I feel they really cared about me and my car :)
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August 2022 by Rush Fan55
These guys do exceptional work for a great price. Was prepared to pay far more for the services. Stand up guys, and great service!Service: Body & Trim