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November 2023 by Sandy Stephens
Avoid using their groomers at all cost! I asked that she cut my dog to 1/8th inch head to toe and trim ears and whiskers. She told me it was too short and she wouldn’t trim his legs or feet. I told her my dog runs really hot and lives inside and again what I wanted and she said ok. When I picked him up he looked almost the same as I dropped him off. I refused to pay and she promised she would do it right. Well I just picked him up for a second time and she still didn’t come close. The sad thing is she did it on purpose. I hate leaving bad reviews but I won’t come here again. Luckily I have clippers and cleaned up her mess.
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November 2023 by Mackenzie Kaleff
My dogs come back happy and tired from daycare! The staff is nice and caring and help even with my puppy who can be vocal.
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September 2023 by Mike Sawicki
When I picked up my dog, they handed him to me dripping wet and reaking of dog urine. Said he was a little dirty so they rinsed him off. We both needed bathing when we got home!
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June 2023 by Hailey Gosch
I was hesitant to take my 6 month old puppy to doggie daycare because, she is my little baby. With a long work day, I had too. I filled the vaccinations paperwork at 9:00pm thinking I would have to wait 2-3 days to get approved. But no! The next morning I was confirmed I could drop her off! It was relief how fast they got her in. During the day I was worrying about her, so I text via Facebook how she was doing, within ten minutes someone gave me a long detailed message explaining how much fun she is having and who she is playing with. It was very appreciated knowing my dog was having fun. When I picked her up she seemed happy and didn't want to leave. My only complaint is I wish I could get pictures or videos of my dog playing lol. Otherwise, great place and affordable.
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June 2023 by Caiti McClain
We bring my family’s two dogs to both daycare and boarding; they absolutely love it here! My family and I appreciates NWPR for always taking care of our dogs and being flexible with us! I highly recommend this place.
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May 2023 by Kimberly Ellis
I can't say enough good things about the grooming experience for my Mister Winston! We had been taking him to Petco since he joined our family 4 years ago. He had been seeing the same groomer up until a year ago. Petco couldn't keep a groomer for more than a few weeks to keep up with his grooming schedule. I've taken him to a couple other places and they just didn't get him cleaned up enough. The gentleman that groomed him at Northwest Pet Resort did an amazing job. Winston looks so handsome!
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April 2023 by Haleigh M
I can NOT say enough good things about this place. My boy has major separation anxiety but every time I take him here he is eager to enter the daycare area and I might as well be a tiny pebble in his paw when it comes to picking him up. I get easy updates whenever I call and he comes home relaxed and tired. I never fear when he’s at Northwest. Simply the best!
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April 2023 by mel elben
We took our new kitten Lexi in for a week. We received pictures and updates. Very impressed. Will definitely use them again
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March 2023 by Ryan McGinnis
Great place for dogs and cats. Recently boarded our older dog as travel was difficult for him. He did great and the staff was friendly. Large store front as well with an excellent selection of pet products from a variety of independent and big box vendors.
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February 2023 by Nick Wilcox
This place is absolutely amazing! My dogs absolutely love going here and they have the hard to find dog food my pup needs.
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December 2022 by Andrew Trillo
Best place for all your fur buddies needs and a great place to drop them off if you need to go anywhere but can't bring them with. Staff is knowledgeable and helpful.
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November 2022 by Kaylee Kosareff
I left here literally SOBBING. There are not enough words to describe how HORRENDOUS my dogs grooming is. I told them, to the groomers face, I wanted her to remain LONG. I only wanted a slight trim in very specific areas; they SHAVED her. Not only that, but they shaved her, a double coat dog, in the WINTER. She is different lengths in different areas, tufts sticking out, mismatched lengths all over her body. A kindergartener with safety scissors would have made her look better. She will now suffer through the winter and her hair will never grow back correctly/it will take that double coat so long to come back. I will have to spend hundreds getting her fixed as each random inch of hair tuft grows out in order to get her all one length again. Its criminal that they even have a license to groom. I'm devastated
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November 2022 by Bonny Maronna
This is our new Kennel, we had our dog there for 4 days this summer. Our dog seems to really enjoy it, she was well taken care of.
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November 2022 by D F.
Just wanted to reach out to say how pleased I was with the recent boarding visit for my Black Shepherd Roscoe! We are new to NW Pet resort and have been coming recently for day play and doggie socialization. He was there for boarding for the first time for about ten days recently and he obviously did fine because he came home looking great and had EATEN ALL HIS FOOD! That never happened when we have boarded him elsewhere. He usually drops significant body weight from stress and not eating. This is a great relief to us as we always worry about him when we are away. Great to know that Roscoe not only has a "safe place" to be when were away but that he also enjoys himself as well. BIG Thanks Again to the staff at NWPR.
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October 2022 by Stacie Joiner
My doggie Barkley absolutely loves coming here during the day while I’m at work. He gets so excited before we even pull up to the doors. He has a great time and I can tell he has had fun by how content and tired he is by the time we get home. The staff is also very friendly. ?
