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October 2023 by Jeff Baker
Bought tile and deco strip for shower, LVP flooring for master bath, and new carpet for dressing room and master bedroom. All beautifully color coordinated thanks to the help from Carpet One staff. Carpet installation was perfect and quickly done. Looking forward to doing business with Carpet One again.
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October 2023 by Ronnee McGee
In store, I experienced helpful guidance to choose the best product for my needs. In home, the father-son installers worked quickly and expertly, resulting in me being a Very Satisfied customer . . . just as I've felt every time I return with another project.
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October 2023 by Boating Simplified
Everybody at Panhandle Carpet One provided exceptional service! Greg was extremely knowledgeable when we asked about the type of carpet, different paddings, installation times, and ordering. It was an extremely positive experience!
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August 2023 by Sandy Hamilton
The moment we walked into Carpet One we felt at ease and were helped by very knowledgeable people who really knew the solution to our carpet needs. Great selection, perfect installation, 5 Star all the way.
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June 2023 by Georgia Perkins
In the 20 plus years we have been dealing with carpet and all types of flooring, we have never had to cut our own carpet off the roll in the store warehouse. As a general contractor that is putting customer service first in everything we do, this was the worst experience ever. The sales rep for our client was extremely rude towards us as well. Will not recommend to any of our clients.Pretty sure any carpet selling company out there will cut a piece of carpet off a big roll and sell it to a customer. Home depot does, lowes does, everyone does. You ask for how many yards you need and you go pick it up or have it delivered. Not sure how that is not the wholesalers job.Most places wont let customers cut their own do to liability. Pretty poor service at panhandle carpet one, will not reccomend or use this store ever again.
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June 2023 by Alisha Delamarian
We have been dealing with issues with our laminate floors that were installed almost 2 years ago with our new build. Panhandle Carpet One started off helpful and tried to problem-solve and find a solution. Long story short, after their "fix", we are still having major "cracking" issues and they are not standing by their word of replacing our floors and making it right. This is not good customer service and they do not stand behind their products or installation. I really hope we can get this resolved and that I can update my review.
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May 2023 by J Gordo
Excellent experience with Carpet One! Communication was perfect throughout the process. Install crew did an outstanding job! Chris and Corey completed the whole house without any transition pieces. Looks Great! Highly recommend.
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April 2023 by Betsy Anderson
We had new laminate flooring installed in our basement, as well as new carpet on the stairs. Panhandle Carpet One knocked it out in less than 2 days. It looks great, will last for years and we highly recommend Panhandle Carpet One for ANY flooring needs.
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April 2023 by Jan (Whip) Anderson
We had new flooring put down in our basement, as well as new carpet on the stairs. Panhandle Carpet One came in & knocked it out in less than 2 days. It looks great & would highly recommend them for any flooring needs.
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April 2023 by Gina Reynolds
In the store, Paul was very helpful and nice to work with. The installers performed great work and were very professional. The team at Carpet One reached out several times to ensure we were pleased with the final product. Highly recommend.
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April 2023 by John Lambert
Recently we wrapped up an extensive kitchen and bathroom remodel project we approached Panhandle to help us with that in its entirety took ~3 months to complete. That time consumption requires a partnership of skill, cooperation, coordination, patience and doggedness. Thankfully Chelsea at Panhandle shepherded the process professionally, especially when acting as the liaison between a granite vendor and us, plus securing tile installers punctually when there is a dearth of them at this time. No doubt Chelsea cares about delivering an end result and experience her customers feel good about, yes she's actually a caring human. We'll consider Panhandle for future home projects and will one again request Chelsea as our contact.
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December 2022 by Granny V
Panhandle Carpet One people installed new LVP (which is FANTASTIC!) throughout the main floor of my house and did a beautiful job of it. What most impressed me, however, was the installation of carpet on the stairway to the lower level. The carpeting, which blends beautifully with the LVP, has a faint criss-cross pattern which they lined up perfectly with the edge of each step, then installed a bullnose to finish it off. It looks lovely! Good job, Panhandle Carpet One - I couldn't be happier!
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November 2022 by Denny Thomas
I have worked with them on many occasions and have been happy with everything. They have a good selection and their installers are great. The sales team and front counter is always friendly and knowledgeable. Can't say enough good about them.
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October 2022 by Chris K.
Spent $1000 on a kitchen floor and one year later it needs to be redone. No offer of remuneration of any kind from merchant. Beware!!!
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October 2022 by Brian Poe
Sarah was an amazing person to work with! We had used Sarah and the team at panhandle to redo our entire house with lvp floors and only a few weeks later our basement flooded. Unfortunately, insurance denied our claim and we faced a large cost out of pocket. Sarah had again helped us to pick a new product, price point, and install that worked for our family. The entire process was seamless and she stayed on top of everything so we did not have to worry about it. I would recommend Panhandle to anyone, and highly advise that you work with Sarah!!!! Thank you again for your help!