-
October 2023 by Jennifer Mead
Where to begin...We have been looking for that perfect car for months and we found the exact auto we were looking for, plus we met the most amazing sales associate along the way. A GIANT shout out to Jeff Yates for the help in the purchase of our vehicle as well as the special assistance in navigating all of the nuances of the vehicle's personal programming once we finalized our purchase. What a stellar experience! Thanks and we will see you at our auto service visits!
-
October 2023 by Mike Pine
We bought s 2023 Outback from this dealership and it was a pleasant experience. There was no arm twisting or aggressive sales tactics. Everyone we encountered there was very courteous and respectful. They worked with us to get us into a really nice car at a price we could afford. They explained our options to us as far as warranty coverage and left it up to us to decide what ee we wanted and didn’t want. They didn’t try to force us to buy anything. As stated, it was a pleasant experience. I highly recommend Parker Subaru of Coeur d’Alene for your next car purchase. Be sure to ask for salesman, Serge. He’ll take good care of ya!
-
October 2023 by Jon-Paul Cardin
I came to Parker to find a specific vehicle for my family. We linked up with Jeff Yates to help us with our search. He was super professional and even more friendly. Jeff listened to all of the criteria we were looking for (with his over sized ears), and found us the perfect vehicle! Honestly, the best part is that he continued to follow up with us after our purchase. He wanted to make sure that we were still happy with the vehicle months after our purchase. I’ve never had that experience with a sales person before. He genuinely cared!
-
October 2023 by Linda Lamb
I recently purchased a Subaru From Parker Subaru. I am very happy with the vehicle. I was impressed by the friendly, extremely helpful staff. Vance was particularly helpful answering all of my questions. I felt zero pressure making my new car decision which was a welcome change of pace when attempting to buy a car. Vance has touched base with me since my purchase making sure any questions I have are answered and making himself available at any time. Again, a new experience for me buying a new car. I would highly recommend this dealership for buying a Subaru and if you can, ask for Vance.
-
October 2023 by Christopher Prince
Car buying hasn't been an experience that I have enjoyed in the past due to the anxiety that comes with making big purchases. This time around was quite the opposite.Vance Allen was extremely knowledgeable with every car that I was interested in and even educated me on cars that I didn't initially consider. He asked a ton of questions to make sure that he was finding the right fit for me and we had some fun conversations as well. I feel like I made a friend. Thank you for making my car buying experience a positive one!
-
October 2023 by out landerz
Great experience with Parker Subaru, specifically with Bryan DeAnda. He literally drove a vehicle that I was interested in to a job site I was working on due to a tight schedule. Additionally, he brought the vehicle to my house in order to complete the paperwork. I bought a vehicle without ever stepping foot on the lot. Outstanding customer service! Sean M
-
October 2023 by Lana Young
Jeff Yates was the best car salesman I have EVER worked with! I haven’t shopped for a car in probably 20 years and would leave it up to my husband because I very much disliked the pressure of the sales individuals. Thank you for an absolutely enjoyable experience! The NO PRESSURE, honest responses worked for me! Thanks again!! Oh! And thanks for the hot chocolate:-)!! Lana Y
-
October 2023 by Jamie Howard
My family and I keep returning to Parker Subaru to buy our vehicles because Jeff Yates takes great care of us and makes sure we leave with what we want at a fair price. Thanks Jeff!
-
October 2023 by John Ledford
Parker Subaru and Jeff Yates were very helpful getting Kobe his first car. I basically just called Jeff in the morning, told him our needs and budget, and he got right to work. He found a perfect starter car for Kobe and matched our budget. By the far the easiest car purchase we have ever made. Thanks Jeff for the hard work!
-
October 2023 by Brad Leggat
I have purchased 2 Subaru vehicles from Jeff Yates and Parker Subaru. Wonderful sales experience. And it doesn’t stop there. Every time I bring my car into their service department I am overwhelmed with tremendous customer service. I also like that they are open on Sundays! I would highly recommend Jeff Yates and the entire Parker Subaru team for your next car buying experience.
-
August 2023 by Lex
In anticipation of becoming a new Parker Subaru of CDA service customer, I called the service department personally to schedule getting an oil change and tire rotation completed before going on vacation. I looked forward to the free multi point inspection to make sure I was road ready for the 2k mile trip. Parker Subaru of CDA is over 20 miles away from me but being disappointed with the service I received in the past from Autonation of Spokane Valley, where the vehicle was originally purchased and only 3 miles away, I decided to try somewhere new. Some have spoke highly of Parker and their commercials always show happy customers. That said, I decided I would make the longer drive in hopes of obtaining better service. The service advisor I spoke to at Parker was very polite. I asked if Parker would honor an oil change coupon from Autonation and she said they sometimes do but would have to call me back to confirm since the Service manager was busy. I set up the appt and waited for the call back. Within minutes, she called me back and said the service manager “would not” accept the coupon and I’d have to pay their full price which was $20 more. Needless to say I was very disappointed by this. In all the auto service I’ve ever had done any with all the different vehicles I’ve owned, including Toyota and Lexus, I have never been turned down using comparable dealerships service coupon at my preferred dealership. This is because those dealerships WANT my business and run comparable coupons themselves. Here I was willing to be become a new customer, have other service done and was willing to drive 22 miles one way to give them my business and they seemingly don’t want it. This tells me a lot about Parker CDA. They may have an overall great facility for some, but I guess I’ll never find out. Long story short, I asked the service advisor to cancel my appt and tell the service manager who don’t want my business, why.
-
August 2023 by Charles K.
We have a 2020 Subaru purchased from Parker and their service department had done all previous service on the vehicle. The last appointment was an oil change and inspection about 3 1/2 months previously. The car developed a scraping noise from one of the rear tires (maybe brakes). After a call to the service department and a review of the previous inspection from the appointment, the service representative indicated that it would be more than a week before they could schedule to look at the vehicle. I took the car elsewhere since a week not driving, or driving when not safe was unacceptable. This will end our long relationship with Parker Subaru.
-
August 2023 by Ashley Christman
Went to just look at a Subaru wilderness and ended up falling in love with one! Our sales man Ryan Pullen was amazing at helping us get into it, his customer service was above and beyond. I will definitely recommend him to anyone looking for a Subaru.
-
August 2023 by Aj Sheffield
I just had an amazing experience buying a used minivan and trading in my truck at Parker Subaru. Ryan was my salesman and he blew me away with his service. I have small kids and the process of buying a car is usually stressful and takes forever. Ryan drove a the car to my house so my wife could see it. I test drove it and it was a great fit. Ryan was able to get me a fair price on my trade and on the new minivan. He answered all my questions and I left feeling like I got 5 star service. Thank you so much!
-
August 2023 by Andrew and Katie Burnett
Parker Subaru experience was the BEST. Nicole and Mikel are amazing. Nicole was super kind and helpful, and made this a no-stress purchase. Mikel was extremely knowledgeable about the Forester we bought and took tons of extra time to make sure we knew what we wanted to know about the car. Parker Subaru was the 6th dealership we had interacted with while car shopping and was by far heads above the others as far as experience goes. The next time we go car shopping, I’ll save myself time and just start with Parker Subaru.
