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October 2023 by Nathaniel L
They were good on purchase and install of new wheels, but they are bad (2 different occasions) at telling you a quick fix will take 45 minutes when it takes them 3.5 hours. So your evening plans are shot, you're stuck in waiting room, and now you don't believe them anymore. Just tell me it'll take 4 hours, and allow me to plan accordingly.
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October 2023 by C S.
Unbelievable. I always use Perfection Tires for my tires - for 23 years. I know better than to come in when their parking lot is full or on the first snow day of the season. They don't take appointments. Normally when I come in to have my tires changed and they tell me 45 minutes, it's close to 45 minutes. I always wait because I have no way to get to and from home to wait there and come back. I have purchased tires and wheels for four different vehicles, two boat trailers and had numerous oil changes. I have been a good customer for 23 years. Today was a fairly empty parking lot so in I go to get my winter tires put on. They said 45 minutes to an hour, which was fine. Today it's been over 5 hours and my car hasn't moved. Each time I go ask about timing I am told that I am the next vehicle in the queue to get my tires changed out . And another hour passes by while 4 other tire customers come and go cycling through the waiting room. I'm unhappy and frustrated. It's time for a different tire shop.
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October 2023 by Russell M
Took my trailer wheel to get tire installed. They were fast, efficient and very professional. I would highly recommend going here. They also have the best prices in town and stand behind their products
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October 2023 by Professor metal head
These guys are great. Always taking care of me and getting it done quicker then i have ever expected.Highly recommend this shop for all yojr needs.
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October 2023 by Neena B.
took my car in for hub replacement and set of tires , got my car back with a flashing check engine light meaning shouldn't drive. did all the running around to Subaru and aamco since this is where they referred me to for a code that they didn't know what it meant. turned out to be a transmission issue and I keep getting told a misfire and that perfection messed something up. they told me my battery was destroyed/crushed leaking battery acid all over. no idea how it got crushed but I know it was perfection tire. instead of putting the customer first they told me it was in no way their responsibility as a female I felt taken advantage of and treated poorly, they treated me like I was crazy and just trying to get them to pay for random s**** told me I was lying and everyone in the building knew who I was so i know I was judged and talked about. would never recommend to anyone! they are not an honest establishment and messed up my car and basically told me to kick rocks. worst experience I've ever had! to top it off I know the general manager since grade school and he also said I'm lying just to get things paid for. my POV they covered for the tech that crushed my battery over someone he's known damn near his whole life. I don't care the statistics or odds of them messing up something like this because I know for a fact when I dropped my car off it absolutely did not have any check engine lights on or I would have been fixing that over a damn hub replacement and tires. DONT GO THERE IF YOU WANT YOUR CAR TO KEEP WORKING. CANNOT BE TRUSTED. I would give them 0 stars but looks like you have to give at least 1. recommend taking a photo of your dash before leaving your car because I wouldn't be in this horrible situation if I had done that I would have proof that they are LIARS
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September 2023 by Nancy C.
They did a good job getting my tires when they said they would. And the installation was very fast. They checked my brakes and my front end and said they saw no issues.
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September 2023 by Mario De La Rosa
I brought my flat tire in to grt fixed. Bryan and Lucas took care of me and on my way in no time at all. I highly recommend. Great service.
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September 2023 by Stacie Swedberg
Always the best. Wouk recommend to anyone. Hands down best company you could find.
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August 2023 by Richard H.
If I could give seven stars I would. I was on a camping trip when I learned that my rear left tire was smoking quite a bit. It turned out to be a leaky rear differential seal. Being from out of town, I did not have any references for a good repair shop. Since the camper was on the truck, I need it fixed in a timely manner, and leaving the vehicle overnight would be a major problem. After several calls, I learned most shops were out 2 to 3 days if not three weeks. I contacted the local GM dealer and they recommended Perfection Tire. They were able to get the truck repaired quickly and the SAME day. I was very grateful for their service. Special thanks to Larry who really stepped up to the plate and went the extra mile to make sure we were taken care of. He was not only knowledgeable and professional, but courteous. I can't thank you all enough for getting us in and fixing our problem. We were repaired and on our way before dinner. My only regret is that I don't have a shop in my town as good as Perfection Tire. Thanks again guys. I really appreciate it.
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August 2023 by Tanner M.
Came in with a mail in my tire, they patched it free and I was done in 30 min! Super great service and I'd recommend this place to anyone.
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August 2023 by Amethyst Moon
Had a nail in my tire , I drive a jeep for mail delivery and they got it fixed so quick! Just in time before I had to go deliver ! Great place !
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July 2023 by Dave H.
We are from out of State and had a issue with our 10 passanger van. They were able to get it right in and found the right rear tire was separating and unsafe to drive. They ordered two new tires and had them on that day. The cost was significantly less than we could have had it done. These guys were friendly, efficient, professional and genuinely caring. I HIGHLY recommend them.
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July 2023 by Lisa Brandt
Shout out to Perfection Tire and Lucas. My husband and I were traveling through Montana when we had a blowout. Luckily, we had a spare and we were able to get back on the road. We were looking for the closest place the next day to have a tire put back on the wheel. Checked a couple spots in Coeur d’Alene Idaho only to find most of them turning us away because they were just too busy.. When we explained our situation to Lucas, he was able to find us a used tire, get it back on the wheel and get us back on the road very quickly. We appreciate his friendliness and his expertise and helping us find a solution to get us back on the road quickly since we had many more miles to traverse. Thanks again to everyone at Perfection Tire in Coeur d’Alene, Idaho!
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June 2023 by John Pooley
Best tire & automotive game in town!!! Awesome staff and techs with the know how to get you back on the road as fast as possible! Great customer perks with free popcorn and coffee and cider and tastefully decorated waiting room with the most comfortable chairs! I Love Perfection Tire CDA!
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June 2023 by Grant Sande
Brought my rv in as I was told by my rv repair guy I needed my wheel bearings replaced but Perfection said they looked nearly brand new and did not need replacement saving me at least $300. Thanks for being honest.
