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February 2024 by PNW Guide Ritz
Best customer service. And so helpful picking the correct products.
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December 2023 by Morgan H
Tonight I had the most amazing experience I have ever had at Sally’s! Their customer service is welcoming, caring, and very helpful. The new manager is FANTASTIC and is working hard on making the store the best it can be! ❤️
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October 2023 by Natasha Stebbins
Great prices and great product but the ladies weren't very knowledgeable
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July 2023 by Kami Dent
Really needs to work on customer satisfaction! I have been waiting on the same product for months. I have called corporate even and they do not seem to care any more than the manager or employees. No wonder this world has turned to online ordering.
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December 2022 by Sarah Johnson
I had gone in with my husband and 4 year old daughter and the gal working was so kind (I don't recall her name but she has short lavender colored hair); While I was trying to decide on hair dye she played with my daughter and showed her all the hair swatches and was having her name all the rainbow colors and it was just really sweet to see. She didn't have to pay any mind to my kid but she went out of her way to occupy her attention and be as friendly as can be to her and I really appreciated that. She also answered any questions I had about products and jumped right up when other customers came into the shop. She was great, and I think she deserves some recognition for being such a nice person, I'm just sorry I can't remember her name!
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December 2022 by Teresa Lake
The prices on the shelf are different than what they ring up and the manager don’t honor the shelf price. Very Rude and argumentative manager. Be careful of the integrity of this business. Most unpleasant experience I’ve had ever!! Sale date 12/21/22 @1:00pm. Store#2662 CDA Idaho.
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September 2022 by Bronwynn Blackmon
Customer service was awesome.. Sorry I didn't get her name. She took her time with me on selections.
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October 2021 by Paulie Dautrich
I didn't have a very good experience.
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October 2021 by Lynsey Purcell
I tried to give no stars, but this app wouldn'tallow me to do so. Constantly out of color and developer. No service i had to call out three times "hello" before I was even acknowledged.
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September 2021 by Shakira Wallace
If I could, I would give negative stars. The people who work here are absolutely terrible at their job. The permanent hair color i got, I was not told I needed a developer with it. So I went home and put straight chemicals on my hair and my hair is falling out. When I call the store to complain, I was told there was directions inside the box (and they were, tiny print inside at the bottom of the box) which how was i to know since you're not allowed to open products in store. When I told her that as workers, it should of been mentioned, she didn't care at all. Will definitely never go there again let alone have any of my loved ones go there. I recommend you go to a different place with real professionals who care about their customers and their hair!!!!
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September 2021 by Susan Lyn
The " store manager" was beyond unhelpful and extremely rude last i went in....Said she was a licensed cosmetologist and I almostlaughed in her face...Especially when she reccomended me the completely wrong product for my hair type and which I told her it didnt work for me in the past and she decided to get snippy.....Whatever she is dealing with needs to be left homeand not taken out on customers...Definitely wont be returning to this sallys for a goodwhile....Such ridiculous behavior for a manager.....
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September 2021 by Jeanne Cox
Great place for any and all haircare products. Great service without pressure.
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July 2021 by Carrie York (The Nerd Far Away)
Thanks to deteriorating trade agreements and driver/staff shortages there is now a lower inventory in most stores I visit these days. I will continue to visit stores in person and hope others do the same. Don't give your business to the big guys online!! Shop in person!! Take a side hustle!! Help these places out!
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July 2021 by Molly Fisher
Sallys has always been my fave place to buy salon quality products for great prices. Also if you're like me and like to experiment with a lot of different hair color's or like to have a huge variety in color selections available then Sally's is the store for you. Don't worry if your not a licensed professional either as that is not a requirement to shop here and the staff is usually pretty helpful if advice or guidance is needed.
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June 2021 by Christian Jones
Average Beauty and hair store .