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September 2023 by Marie Garrett
Edited: Still have not received contact from management- after the review reply from Thrifty said they would contact me.Not good experience. Had a prior reservation for a mid size vehicle. They put me in a compact and said it was all they had. Not happy, as I needed a vehicle with low vibration following an out of state surgery. They didn't care or make it right.Vehicle that was rented to me did not have current tag on license plate. What a joke of a company. They apparently need some management.
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July 2023 by Rocky Mcclintock
Need more than a debt card.. Nice guys
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June 2023 by Mark Newsom
Nice people and they took care of me very quickly
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February 2023 by Suzanne Oberg
Great people. I'm not fond of the location, but not too bad. Very friendly.
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December 2022 by A Google User
This place is a joke went in to pick up my rental I reserved online, website doesn't specify what is needed for rental. Switched my policy to full coverage paid in full and these jokes of a company wouldn't rent to me "we've had people before scam us not staying you would but it's happened". Do not recommend their service. Dowhat your supposed to and what they need and this is how they treat paying customers.
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October 2022 by Becky A
Went in 2 weeks before my trip to get a quote which was 640 for a week.Went to pick up car, price Went up 200 from quote.My mistake was not getting the 1st quote in writing, since he put all my info in the computer, I thought price was set.I made my objection to price increase at that time and person said he was having trouble getting computer to fix it, he told me to ask when I got back.Answer on return was too bad, owner said they no longer did weekly rentals- so I was out of luck and he would NOT honor original price quote. Young man was polite and stuck in the middle, so I am not blaming him.This place is NOT corporate owned, so they do what they want.Totally dissatisfied and they lost a customer.The SUV I rented was awesome, but wont go back to a place that is dishonest.
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April 2022 by Nate Pietlicki
This place is a joke went in to pick up my rental I reserved online, website doesn't specify what is needed for rental. Switched my policy to full coverage paid in full and these jokes of a company wouldn't rent to me "we've had people before scam us not staying you would but it's happened". Do not recommend their service. Dowhat your supposed to and what they need and this is how they treat paying customers.
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August 2021 by Joseph Kunka
Not pleasant to t add lk with. They gave me the impression that if I did not like their prices it was OK. If you don't rent from us someone else will, no big deal. This is the second time we had to do business with this outfit. The only reason we came back is because there were no other cares available. We do not recommend them.
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August 2021 by Glenn BlakeLobb
Over all great service. The Kia i got was clean and in good shape.
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July 2021 by Linnea Erickson
We had a horrible experience, we talked with Troy on Friday and had a vehicle reserved for us, which included Thrifty’s insurance coverage (Troy was helpful) … when when went the next morning to pick it a very RUDE younger man waited on my daughter and gave her a completely different story … I called to clarify what I was told the evening before and his remark to me was Troy can’t rent you a vehicle from his house … very very poor customer service!!!! ??? I don’t usually write reviews …. But rudeness has no place in a service industry
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July 2021 by Chuck Vredenburg
Horrible Horrible company. They're lie, mislead and charge extra fees without your knowledge
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July 2021 by Mike Vredenburg
Worst company I have ever dealt with. After booking & paying through Priceline, they first wouldn't let me change my reservation. Then they told me they needed a credit card on file with my name on it. Then the charged me after I had already paid through Priceline. They said I had agreed to extra protections when I had not and they were unwilling to do anything about it.STAY AWAY!!!
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April 2021 by David Dunn
Good service.
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April 2021 by N i.
My car dealership provided me w/ a rent-a-car; my young son, and I, were lucky enough to have Chris pick us up, and complete the transaction. Chris is a lovely young man -- professional, thoughtful, dedicated, and extremely personable. Anyone would be lucky to have this young man in their employ. If I was hiring, I guarantee you, I would try to entice Chris to join my company. He's a gem! Give that boy a raise!
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November 2020 by Michelle
Gentleman that help was nice. The car was clean