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September 2023 by Mariah Bostwick
Pro Shine provides amazing service, great quality, and clear expectations. Highly recommend and will be a repeat customer.
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September 2023 by Mariah B.
Pro Shine provides amazing service, great quality, and clear expectations. They actually value their customers, and create customer loyalty. Highly recommend and will be a repeat customer.
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September 2023 by Kristara Williams
We had our truck done recently at Pro Shine and they did a great job! I dropped it off dirty and with a ton of dog hair and they did the full detail - both the inside and outside were done well, but the interior was spotless! Friendly service, helpful text updates, and they were done within the quoted amount of time. We’ll definitely go back anytime we need a detail!Service: Auto detailing
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September 2023 by Kelly Harness
I have two kids and my car is a wreck. They cleaned and detailed it and made it look good as new! Highly recommend and will go back again. Thank you!Services: Auto detailing
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September 2023 by Kris W.
We had our truck done recently at Pro Shine and they did a great job! I dropped it off dirty and with a ton of dog hair and they did the full detail - both the inside and outside were done well, but the interior was spotless! Friendly service, helpful text updates, and they were done within the quoted amount of time. We'll definitely go back anytime we need a detail!
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September 2023 by Chris LaVoie
I can't praise ProShine enough! My recent visit was nothing short of amazing. The folks there have this incredible knack for making your car shine like it's brand new. I was blown away by their dedication and expertise. Seriously, my car was spotless inside and out! It was like a transformation. Plus, their prices are reasonable, making it a win-win. I'm genuinely thrilled with their service, and I'll definitely be a repeat customer.Services: Full body wash
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September 2023 by Tiffany Renner
I had a car detailed inside only a week ago, I made appointment, they said there was none, agreed to do it anyway, nothing had changed, still stains on floor, dusty seats, not vacuumed in the back. A complete waste of money. This is second time I used them, giving them another chance, as previous car was not great either, shame on me, won't ever use or recommend again.Thank you ProShine for making this right, they redid the car for no cost, made every effort to get carpet stains out. Definitely showed customer service is important.
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September 2023 by Sue Myers
Omg! The best detail my Highlander has ever had! Honesty is paramount…..I had lost a few items under the seats and they were retrieved and returned to me in a cute reusable bag! Love this place!Service: Auto detailing
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July 2023 by Heather P.
Terrible, not as said on phone, 16, 17 year old boys doing work. Wasn't waxed, car still has dirt in doors and license plate area. I took plates off. Terrible, they say 2-3 hrs get there and it's 4-5 hrs, what??? Terrible!!!!!
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July 2023 by Lisa Jane
Went once. They did a great job for a reasonable price. 2nd time we just needed The back seat area done and were quoted a price over the phone. When we went to pick up the truck the price had doubled and the person at the desk just shrugged and said it is what it is. On top of that they also did a bad job. Compared to a great job the first time we were shocked and felt ripped off. Will never go back nor recommend.Services: Auto detailing
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July 2023 by Carolyn McGinnis
Pro Shine did an amazing job on my truck. It was so dirty and covered in dog hair, I thought they might need to keep it overnight. But they got it sparkling clean and smelling good in one day! The cost was fair and totally worth it.
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June 2023 by Denise S.
The almost 5 stars must be friends! If you are looking to pay for top of the line, premium detailing for your ride/baby/investment... do not trust these kids! The person who answers the calls and makes the appointments, will agree that the service you reiterate back to her is correct. (3 times she said the $280 included the engine.. )***I have a 2001 F150 Ford Lightening. It is not a beater, we do not eat, or throw/leave trash...***I am putting my baby up for sale. Detailing the inside and polishing the outside was a bonus. I was looking for a engine cleaning/detailing. That was my focus. I waited over 3 weeks to bring it in, that much time to put it up for sale..I left my truck with them the day before our scheduled appointment and had an agreement that the truck would me inside until we picked it up. My honey picked the truck up, in the rain with the sun shade in the bed of the truck, in a puddle. He didn't check the engine until he got home... it wasn't touched , but I was charged $40 more to "buff out " the outside. Yay! Contacted the office person to find out why the engine wasnt touched. She agreed that that was a part of our initial agreement. And also acknowledge that I had asked her three times, to make sure that the engine was a part of it. Or saying I'm sorry was not enough so we made an appointment for them to complete The service. I was very leery of bringing it back to the shop. But I did go along with it. I dropped the truck off earlier in the morning. They said they would get back to me when it was done. Always saying that my truck was next so they could focus on that. She say it would be approximately 230. I called them about 130 to make sure everything was going as planned. The phone person said that yes, they were finishing up with the other cars and they were going to work on my truck. I ended up showing up at the place, the business, around 2:15. My truck had not been moved, and they were working on two other vehicles. The office person went out to tell them that I was there. After that the music was turned up to a concert/frat house level. Once the kid took my truck to spray the engine, It took 10 mins from start to finish. The under hood not touched. The engine and casing not touched. The boy who moved my truck left so nice grease marks on the seats that are upholstered in a European leather, that is more I have to pay out.. I WOULD NEVER, EVER GIVE PRO SHINE ANYTHING BUT A MIDDLE FINGER! And if Ms Cox is the owner, you should be concerned over the actions taking place with your reputation at stake.
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June 2023 by Sally H.
I really wanted to like this place because it had good reviews but i did not get what i thought i was paying for. When i made an appointment i made it clear on the phone that i wanted all my upholstery shampooed, including all the seats, ceiling and the floors because milk and soda had spilled everywhere. The car was definitely cleaner when i got it back but several huge stains were missed indicating that the upholstery was not fully cleaned likei requested. I pointed out the stains and the guy seemed very annoyed. He spot cleaned them but i feel like that's something i could have done myself. I wanted a really deep clean and i did not get that. The car was well vacuumed and shined up which was good but they also missed all the bugs on the front which i specifically said i wanted cleaned. After i pointed that out he cleaned them off. So yeah... very disappointed. I feel like i could have just done all this myself and saved myself the money by going to an $8 car wash and then drying and vacuuming it myself. They also said they do not do steam cleans after the fact. Why would i pay $220 to get my upholstery spot cleaned and not even get bugs taken off the bumper? Just unreal... I'm giving them 2 stars because my car does smell better so they clearly got the milk out.
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February 2023 by Casey Fuller
Did a fantastic job detailing the insude of a truck I figured was a lost cause. They got it back to looking brand new! I would definitely recommend.
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January 2023 by Hannah R.
4 years of motherhood, and I finally got my car's interior detailed by Pro Shine. FANTASTIC! I was wondering why my screen was so bright, and I just realized it was just so clean. It was clear that they were thorough: seats deep cleaned (still damp even, not in a bad way), dirt free and shiny (that orangey smell). Customer service was friendly and very accommodating. I am definitely going to be working with them again!
