Victra is a local Verizon Authorized Retailer in Eagle, ID, striving to create the best possible experience. The store offers a full range of wireless devices, including phones, tablets, and accessories. Reviews highlight outstanding and phenomenal customer service, with staff described as knowledgeable, helpful, efficient, sweet, and going above and beyond. Consultants provide excellent service, resolving inquiries, helping with upgrades to new devices, setting up more affordable internet, and assisting with account updates. Customers report being helped with great ease and proficiency, leaving the store happy and expressing that they received the best customer service they could ever ask for. Many state they would definitely refer friends.
Spencer was wonderful! Very knowledgeable and patient as I am 81 years old!
May 2024
Ryan provided excellent service we resolved 2 pending inquiries as well as hooked me up with internet that is much more affordable for teachers.
May 2024
We stopped from out of town with a locked phone. The counter person gladly helped and also updated the account and checked for and deleted some harmful apps. We are older and just don't understand all this stuff.thank you. The best customer service I could ever ask for!
