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“Reagan is the best salesperson I’ve encountered here! I highly recommend visiting her in store. It was such an easy transition from my old iPhone to the newest one. Thanks Verizon team!”
“Went in to get my phone fixed. Customer service was fast, friendly, and affordable. The technician who helped was incredibly competent and was able to fix my phone right away. Definitely recommend this location for the services they provide.”
“My man monte is exceptional, hands down! We were having major trouble trying to break ground on my situation but he was determined and tried every angle that he could to take care of my and my buisness there.
Definitely have like a family vibe and 1000% would recomend taking yiur buisness and I for aure will continue mine. He wasn't just another man behind the counter doing his job but real person to person Interaction.
David, who is only had a brief encounter with was most definitely cut from the same cloth. Overall this location, from what I've seen has exceptional service and staff backing them!!”
“this place is so awesome! Alamein is super nice and does the repair super fast, good pricing, and very kind service. thank you alamein for giving me such a great experience! you are awesome and i highly recommend anybody who needs there phone fixed to go to him!”
“Ivan showed how my familys bill was broken down, resolved an issue we didn’t do, helped us lower our plan because a family member unexpectedly left, I appreciate his hard work and understanding and being so good with older customers like my grandma”
“I am so thrilled to share my wonderful experience with this cell phone repair shop. They did an exceptional job in fixing my phone, and now it feels as good as new! Not only that, but they also went above and beyond by working on my laptop and successfully recovering all the data that I had been struggling to find someone to do for me. Their expertise and dedication truly impressed me, and I highly recommend their services to anyone in need of reliable and efficient repairs. Thank you for restoring my devices and providing such outstanding service!”
“Sienna and Amanda were extremely helpful with my transferring of service and phone upgrade. Both were very knowledgeable about their products and service. They turned a very stressful situation into a great experience. Thank you guys!”
“We have been really taken care of by Shane and Truman so well. They took care of my disabled vets slow understanding and explained everything to his learning disability. They were both so helpful we walked out with new phone, earbuds, chargers, and 2 hours of learning about the two devices. They were excellent.”
“DON'T GO ANYWHERE ELSE!!!!!!!!!!!!
BEST PLACE IN THE CITY. Fixed in 1 hour.
Other places said it would take weeks and would
cost 3 to 5 times as much.”
“I went in for a new phone, got it and had terrible issue with connecting to my watch and ear buds. When I went back in, Allen and Garrett went above and beyond to get me a phone that worked for me and make sure everything was right. Top notch customer service.”
“Ryan and Nick are consistently very helpful and patient when addressing all our questions, no matter how small or complex. It's also particularly refreshing to speak with either of them because they possess extensive knowledge in their field, which allows them to provide accurate and insightful answers.”
“Will and his service is some of the best in the Business! I always return to this store due to fantastic solutions and promos that fit my needs. Will went above and beyond and I’m very appreciate of him!”
“Hudson was my representative at the Meridian store. He got me Signed up with a new phone and fixed all the details. I had walked into a Verizon store in Meridian on Meridian Rd an hour earlier. No one spoke to me as I walked in nor did they offer to help me. I stood there 15 minutes with no acknowledgment so I left.
Hudson was excellent with customer service. Store manager Jeremiah was also there and also helped me a week later. He is excellent as well.”
“Went in to fix my daughter’s broken screen on her Apple IPad. The lady who works there had it fixed in a hr or less . The work she did was great , absolutely no complaints. She even sent me a link for a new case so it wouldn’t break again haha . I will definitely be recommending this place to all my family and friends.”
“Zach assisted us in the store. He was patient, kind, and even laughed at our jokes. He explained everything in detail and provided first rate customer service. We will definitely go back and see him again!”
“I only went here to go to build a bear but the staff were very kindAnd it was a very nice experience also for some reason I stayed there for over 20 minutes and (I got there 2 mins before closing ?) it seemingly didn't close until I got out because most of the stores weren't closed but anyway, yes it was a very nice experience”
“I just got a new phone and it was easy. They had the phone I wanted in stock. Getting the new phone activated and everything transferred over only took a few minutes.”
“This store is the greatest. Staff is very friendly. He helped us with a new phone and plan. Thank you!!!! Wish I could give a 10 star review because this was the best experience I've ever had.”
“Aiden is the GOAT
Deserves Verizon Man of the Year Award!!!!!
Costumer Service- 10/10
Knowledge&Help- 10/10
Overall Experience- 10/10
Somebody give this man the credit he deserves because he is killing the game at Verizon!!!!!!!!”
“Convenient, knowledgeable, helpful, friendly, attentive. Little to no wait service. Quick to provide after the sale service. Been going to this shop for years now. This location is my first choice for phone information and help. Have never been let down. Customer service and satisfaction by the Cricket staff appears a priority within the Cricket policy guidelines the staff work within. Cricket is my favorite carrier. They have several plans and use the AT&T cell towers so coverage is huge with lots of services. So far, Idaho City, parts of the Missouri Ozarks, and areas of Nebraska are the only dead zones that I have experienced and Cricket said that the Idaho City dead zone should go away soon. I swapped from Verizon years ago and kept my phone number, got much better service, reliability, value, and satisfaction with Cricket. I recommend Cricket to everyone looking for a new cell phone company. I was with Verizon for over 20 years and wished that I had known more about Cricket and swapped way beforehand. I only look back to ask why I had not swapped from Verizon years before? When travelling with my Cricket phone service, I often run Google directions, talk on the phone and stream Internet radio simultaneously that Verizon had trouble doing each individually and Verizon had much more dead zones and drops. These Cricket staff are attentive with the goal of win-win for everyone.”
“Cyrus, our customer service associate, was very helpful and helped us get some charges off that we had occurred via phone when we were setting up an additional line. He also was able to get us an iPad, which we needed. We were glad he was our customer service rep. Now all the negative we hear about Verizon seem to not be true in our case.”
“I had a slight dilemma with my order, but Emmanuel handled it exceptionally well! His professionalism and prompt resolution made the experience positive. Thank you for your attention to this matter!”
“Only 1 employee working in the store and she was very efficient and super nice. She was able to multitask between me, another customer and a phone call all at the same time.”
“Jadah was exceptional in providing an extremely satisfying experience, navigating and overcoming obstacles in a situation with multiline problems, totally mastering them and instilling confidence Thank you! I give her 10 stars out of 5 !!! ❣️”
“Gabby was awesome. She helped me get my hey google back. The staff was very polite and friendly. We had a good conversation while she was working on my phone. Definitely coming back here if I have any future issues”
10AM - 5PM
1790 W State St, Boise
Mobile Phones
“Mike S at the State St store was amazing to work with and so very helpful when my business internet provider Centurylink would do nothing to help me get my internet running again. Mike got me set up through Verizon and took the time to make sure everything was in working order. So appreciate all his time and concern.”
“Fred Meyer is the only store that carries my peach praline pie. It's incredible with a little lime and butter pecan ice cream on top. Except Fred Meyers on chinden they're horrible don't get them from there. ?”
“Taylor Hicks, store manager, gave us excellent service and went above and beyond to help us figure out how to use our internet service through Cricket. He was very patient and knowledgable.”
“This fine firm makes a unique selection of durable, stylish cases in unique designs. I bought an iPod Touch and wanted a wallet case for it. Sahara makes one in 3 colors.”
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“While I am no longer a customer of T-Mobile , I want to share my thoughts of the store manager in the Eagle, Idaho office and his associates as top notch, professional and highly experienced at thier jobs. Thank you Ethan, Eric and the prior employee who has since returned to college with an impeccable performance handling an irate customer (me) because of some very poor Corp practices of T-Mobile. Thank s guys you are stand up guys, and I tip my hat to all who helped me in the closing of my account. You Rock Ethan and Eric
Susan P
Eagle, Idaho”