“CJ & Shannon were incredibly attentive and helpful when we desperately needed a new tire a few weeks ago. We called first thing in the morning when they opened, and Shannon quickly checked that they had the tire we needed and invited us to stop by before they got busy. We love their walk-in system, and we were able to get in and out in what felt like just a few minutes. CJ was incredibly professional and fast - since it was easier to not back our trailer into the bay, he manually changed our tire just off to the side of their parking area. The service was beyond anything we could ask for, especially at 7:30 in the morning! He even took some time to teach us what to look for with these tires and when we can expect to change them in the future. We are so appreciative of them, and for anything tire related, you will be in great hands at Commercial Tire!”
“I had an “Oil Pressure Low, Turn Off Engin” warning light that kept popping up. Called Dowdy’s Downtown and left a message. About an hour later I got a call from Colton and explained the problem. After listening to my problem, he offered some thoughts then promptly scheduled me to bring my truck in at 8 the next morning. Once I dropped it off, I got a call about 2 hours later from Colton and it was just a sensor, and they would have it done that afternoon! They could have really taken advantage of me with a warning like that. Instead, they started with the basics and fixed the problem. Throughout the whole process Colton was communicating with me and giving me a complete explanation of what was going on and how they fixed it. Vehicle repairs are never fun, but this could have cost me 3 or 4 times more if they wanted to take advantage of me. They made sure I knew everything was under warranty and to call if I had any questions or concerns. I would give them 6 stars if I could! Amazing service and completely trustworthy. Thank you, Dowdy’s Downtown! You have a customer for life and anyone else I can send your way!”
“Small acts of service can lead to bigger opportunities later... This is something I would like to encourage the staff at Les Schwab to understand. I stopped by to see if I could quickly get a small 13" hand-truck wheel repaired. While there were very kind, professional, and had the tire, and I was willing to pay twice the cost of repair vs a new one, but they couldn't do it right away it was going to take 2+ hours. Thus I am not at a store that sells new ones 20 minutes away, paying half the cost but would have rather had the time back. While I'm sure they are an excellent choice for tire replacements, this experience does not inspire me to ever return to a Les Schwab for any type of service.”
“The tire service itself was genuinely impressive—they worked efficiently, got the job done without any hiccups, and the quality of the work seemed solid, which I appreciated.
However, despite that positive experience, I can only give them a four-star rating, and here’s why. When I initially called to inquire about the service and get a quote, I was given a clear price that seemed reasonable, so I felt confident booking the appointment. But when I showed up to have the tire job done, I was blindsided by a sudden price hike—somehow, the cost had jumped up by a whopping 30% with no prior warning or explanation. It was frustrating, to say the least, and left me feeling like I couldn’t trust the information they’d provided over the phone. I wasn’t about to just let it slide, so I had to call them out on the discrepancy right then and there, pointing out the original quote I’d been given. Only after I pushed back did they reluctantly agree to honor the price they’d initially told me. It shouldn’t have taken that kind of effort on my part to get what I was promised—it’s a hassle no customer should have to deal with.
That whole bait-and-switch vibe, whether intentional or not, really tarnished what could’ve been a five-star experience. It’s not a good look for their business, and it makes me question their integrity.
They need to get their communication and pricing consistency sorted out if they want to keep customers coming back without a fight.”
“I had a flat tire I originally had patched by Les Schwab who, come to find out, only put a cheap patch on my tire and lazily did not inclue a plug making it so that my tire was beyond prepare. Heber, the extremely thoughtful and patient mechanic here at discount tire, walked me through all my options making sure to be totally transparent, not up sell me, and even gave me a discount when he noticed I was discouraged with the price of 4 new tires.
All the the men working were very kind and respectful, the work environment was clean and welcoming, service was extremely quick and efficient (It took 15min to change out all 4 tires), and the over all experience was incredible .
After I thanked Heber for all this consideration and help, he said it was his goal to change the poor stereotype tire shops have and to do better. I truly believe he and his crew did just that and I will 100% be back for all future tire needs.”
“I have a 2003 50-year anniversary edition Corvette and for 2 strait years the right rear tire was leaking air and I had to add air every 10-12 days. A local tire shop tried to treat it but it never helped. I finally discovered Hub Cap Annie and Wheel and took my Corvette in. Ever since they treated my rim I have not had any more air leaks at all! Hub Cap Annie rocks!!!!!!!!!!!”
“I had a nail in my tire. I was able to safely drive to Commercial Tire. They pulled the nail and patched the tire for free. They recommended I get new front tires, but I only drive this pickup about 500 miles/year, so I’m holding off for now. Nice staff.”
“During a recent visit to have my tires rotated, the service team took the time to inform me that my lug nuts were swollen due to repeated removal and reinstallation. I would like to express my appreciation for their attention to detail and commitment to my safety and well-being. Their thorough inspection and prompt action have ensured the continued reliability of my vehicle. Thank you for your excellent service. A+”
“I heard that disturbing alarm on my car, telling me my tire was low. We go to Commercial Tire on Linder and Chinden. They have my car in the bay, on the hoist and tire is off within minutes. Yep! I've driven over another screw. They patch it and I'm back on the road almost within 15 min. They are so nice there.”
“Les Schwab is always so great to work with. Even if I just need air they’re right out there with a smile. Nail in my tire….no charge. You can’t beat the service.”
“Shout out to these guys. Although my car spent the whole day there (and about an hour after they closed), they were able to get it done that day like they had said. I was a bit grumpy by the end of the day but they still took great care of me and were very kind. Thanks you guys.”
“Absolutely excellent service. Recently bought truck, and it needed all tpm sensors replaced. Found out I didn't have a key for the wheels. They came up with an idea, it worked great, and I was on my way. Thank you very much.”
“Les Schwab has always treated me right. This location off of Cole Rd. was polite, cheerful and genuinely seemed to enjoy doing my work needed for my Jeep.
Last time I bought tires from them was years ago, yet, I brought my 2022 Jeep Cherokee in with a nail puncture in my tire and they were happy to fix the flat for me in no time. Since I drive for a living, getting me back on the road swiftly was important. They did that for me, without me mentioning how critical it was for my income to do so. Plus they did it for NO CHARGE.
They long ago won my loyalty and this just cemented that for me. I highly recommend Les Schwab and will always return to them for all my tire needs.”
“This location has been so awesome! I have had two different cars with a nail in the tire and they get it fixed quickly and the front staff are so polite! I am extremely happy with these guys! Thank you for your help!!”
“Always a great experience at the Les Schwab in Star! The staff is always friendly and knowledgeable. I went in to get a price on tires that I knew would need to be ordered and they were able to get them delivered and installed the next morning, which was on Christmas Eve. I was greeted at my truck and they got the tire change started right away. I also asked if they could do a suspension check, which they gladly did, and found a couple issues which I suspected, so I will be returning to take care of those soon.”
“This location couldn’t be better . I asked for help and they got me right in and fixed the problem immediately ! Jared was professional and cared about the issue. As usual the reception was professional . They really care about their customers !”