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“Have had them as an Internet provider for over 5yrs. Have never had bad customer service. Tech support, Billing, and Customer Service are all great to work with. ?”
“A decent Internet provider. I haven't had any issues with billing and only occasionally have hiccups with service. However, any time there's a big outage (Hours at a time) there can be some problems. All in all good service and friendly staff.”
“The service team showed up on time. Their work was quick and clean. They walked me through the information and answered all my questions. The app makes it easy to control devices connected to the internet.”
“Jamal is a freaking rockstar! He is always willing to give a hand and help save me money! I also visit him often for phone troubleshooting and he always has the answers and is there for me to lay my problems onto!!”
“Absolutely hands down the best service. Very clean installation my internet is very fast with no lag. I'm going to highly recommend Rimrock Wireless to anyone that needs service.”
“They were busy when we arrived, however the staff were able to help the other customers quickly, and the line moved fast. My daughter was very distraught that her phone had died, and she had lost years of photos and videos. Kierston was able to get it working, and helped the transition to her new phone go very smooth, she was able to make sure that my daughter left the store with a smile, I am very grateful.”
“Great business. The receptionist that answered the phone was amazing. She had spunk! When you call she is very quick to get you to the department you need. Catherine is AWESOME!!”
“Very good service. All the reps were very knowledgeable and easy to work with. The person who came to the house was excellent. He answered all of my questions, and did a clean install of my Dish Network. Thanks!!”
“This is our families first experience with Sparlight. I felt everyone that we worked with was knowledgeable and able to help us. So far we are loving our service. So much better than our previous service. Keep up the good work.”
“My whole family came in wanting all new phones and two watches. We were helped by Torin and had the best experience! He walked us through everything and made all the changes clear and understandable.”
“I love the price, the speed is correct for me. I run an Airbnb once in a while Speed Connect goes down, but so do other Internet services. The biggest problem with Speedconnect is not the speed and not the price but getting a hold of somebody. I’ve been trying again for two freaking weeks to sign a new contract and every single telephone number I have nobody leaves even a voice message so that I could get a call back they keep saying they’re not open when they are they keep saying they did just don’t and then they hang up. They don’t give you a voice messaging system, and anything to call back and take”
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“The employees here try to help where they can. They got bombarded suddenly with a lot of customers, but were able to help everyone as quickly as they could in the order they arrived.
Previous review....Max was the employee who helped us. He was very knowledgeable and personable.”