About Jackson Group Peterbilt - Idaho Falls, Idaho
Jackson Group Peterbilt in Idaho Falls receives positive reviews for its sales and service departments, with specific praise for smooth transactions and helpful staff. Customers highlight salespeople who make the process easy, answer questions, resolve matters quickly, and go out of their way to help. The service department is commended for getting trucks in and out on the same day. The parts department receives mixed feedback; one parts person was helpful and knowledgeable on the phone, while another experience involved a lack of acknowledgment at the front desk and a parts employee who seemed dismissive. Another customer found the parts guys very helpful and generous with their time. The body shop is also highly recommended. Overall, the business is noted for hard work, dedication, and earning high recommendations from clients.
Heidi was amazing and so helpful. She went above and beyond and and saved us thousands with our warranty. Thank you Heidi!
May 2025
Thank you Heidi for all your help with with getting my warranty straightened out..you was absolutely amazing and we are very thankful for your fast and knowledgeable response
April 2025
Hunter was very helpful when I came in for a DOT inspection and needed to fix some things on the truck
