Victra, the Verizon Authorized Retailer in Idaho Falls, ID, strives to provide the best possible experience for its guests. The store's knowledgeable and dedicated consultants and managers offer a wide range of wireless devices, including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Their mission is to connect technology to life in a trustworthy, fun, and profitable way. Customers have had amazing experiences at the store, praising the helpfulness and patience of the staff, particularly Garrett and Jared. They have helped customers with various tasks, such as switching from Android to iPhone, resolving stressful issues, and providing professional and friendly service. The store is highly recommended for its knowledgeable and friendly staff, who go above and beyond to ensure customer satisfaction.
Conner was great! He was very friendly and helped me through trading in my old phone for a new phone and got me the best deal he could for what I wanted done.
February 2025
Garrett was great! Definitely helped a lot with the switch from Android to I-phone, haha. Amazing experience! The manager Jared was also super kind! Garrett got everything done and was super patient and helpful!! 10/10 recommend.
January 2025
So so grateful for Jared and Garrett for helping us resolve a really stressful issue a few months ago. They went out of the way to make things right and seriously deserve raises!!
