Victra, a Verizon Authorized Retailer in Ammon, ID, is known for providing a friendly and helpful customer experience. The staff is attentive, knowledgeable, and dedicated to assisting customers with a wide range of wireless devices, including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Customers appreciate the professionalism and personal attention from employees like Emery, Lindsay, Sark, and Litzy, who are often praised for their patience, clear explanations, and willingness to go above and beyond. Many customers have been loyal for years, noting consistent positive experiences and excellent service. The store management is also recognized for their good leadership, ensuring a smooth and welcoming environment. Overall, Victra emphasizes trustworthy and fun connections between technology and life, making it a reliable choice for those needing wireless solutions and expert support.
It is correct that this is an authorized dealer and not a corporate store but Trey provided excellent customer service. He juggled 4 customers all at the same time. He was patient and kind and handled all of our issues. Thanks Trey for your hard work!
May 2022
Working alone on a Sunday, Trey did an excellent job balancing the 6 or more customers waiting for service. Excellent job!!
March 2025
Great service and friendly with knowledgeable know-how
