WaFd Bank provides a great and friendly experience with extremely helpful and knowledgeable staff. Customers report short or non-existent wait times and a process that is easy and quick. The bank offers personalized service that goes above and beyond, assisting with everything from non-standard deposits and paperwork for specialized needs to troubleshooting online banking. Reviews highlight the staff's role in making everything easy while managing various accounts from personal to trust accounts. Many customers have been with the bank for years and highly recommend it for its awesome service.
The service was amazing. Cynthia helped us with setting up an account and it was done efficiently and thoroughly.
August 2025
Leander and Halie were amazing and got us all well set up and cared for!
October 2024
I have been a WaFed customer for many years. They helped my family manage various accounts from personal accounts to trust accounts. Cynthia has always been very helpful with my "non-standard" deposits.