“Rented cross country skies. Did not get good directions to the River trail. Was told to go to the river and you will go
into the trail but didn't. Needed to take a left a couple blocks. The ski shop knew what kind of wax to put on the warm conditions which have a good glide for about 4 of 6 miles I did on the River trail.”
“Arrived in Sun Valley and our luggage didn’t. Went to Lulu to get a couple items.Tilly was so sweet and helpful, she helped me gather a few things to get me through the next day or two. Thank you for the great customer service!”
“This has become my new favorite shop, hands down. Everyone I've interacted with in the retail, boot fitting and service departments have all been knowledgable & eager to help.I recently had custom Intuition liners fit by Alex in the boot fitting department, followed by some fine-tuning of my shells by Ken after skiing on them for a few days. Both of these guys are experts that completely transformed the way my boots fit.Seeking professional ski / boot services here in the valley, you tend to run into a lot of big ego's, which always makes for an uncomfortable experience. You'll find none of those here. Humble, approachable expertise is the vibe at this shop!”
“Will definitely rent from them next time we are in Sun Valley. They were so helpful and accommodating. The equipment pickup and drop-off made it so easy for us and saved us from having to rent a car and the price was great for a week long rental for a family of 4.”