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March 2025 by Lisa Nunes
Esteban was so great to work with on my first home loan. He worked so quick to help me get my loan and answered all my questions. He even made himself available on a Sunday night! Overall it was a great experience working with Esteban Martinez and First Federal.
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November 2024 by Katy Romero
Esteban was great to work with for a home loan. Truly the best and patient throughout the process. Wouldn’t recommend anyone or any place else!
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October 2024 by Yesenia Rubi
Working with Esteban Martinez at the First Federal Branch was truly an exceptional experience. Refinancing a home can be overwhelming and even a little scary, but Esteban made sure that our family’s wellbeing always came first. He walked us through every step with patience, providing clear and thorough explanations that kept my husband and me fully informed. His kindness, professionalism, and genuine care for his customers set him apart. It’s really hard to find lenders like him who are so polite, reliable, and deeply committed to their clients. Esteban made us feel secure and confident in our decisions, and we are so grateful for his support and expertise. I wholeheartedly recommend him for any mortgage or refinance needs. He’s simply the best!
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October 2024 by Andrea Villasenor
All great things to say about First Federal Bank, especially Esteban Martinez. He helped me buy my very first home and he made the process stress free and kept me updated through every step of the way. Highly recommend Esteban and the rest of the team at First Federal!
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July 2024 by Ersie B
My husband and I recently found out we're expecting, we got told first federal was the way to go to get a lender to buy a house so we goy hooked up with Estabon. We switched real estate agents due to comfortability and she was really educating us on the house buying process. Well i guess Mr Estabon had a personal problem with our real estate agent and decided to drop us out of the blue. The reason is he didn't want to work with her. We are first time home buyers and we're left completely stranded. The phone call to let us know he was not going to be helping us was very unprofessional. And I'm finding out we have to restart the whole application process because he couldn't bother to send our information to another lender we had to go with. Would not recommend working with him. He takes forever and apparently let's his personal problems leak into his professional life. It's causing so many problems now and making buying a house way more stressful. We were ready to put a offer on a house and everything.
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May 2024 by Nicolas Sanchez
Lackluster service. Try a different location
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May 2023 by Jonathan Langston
Zach is the man! Super patient with me as I looked at a few homes. Got me a killer rate!
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April 2023 by Justin Kay
Working with Zach at First Federal was a great experience. We had a very unconventional situation and they helped us get what was needed and were happy to do it.
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January 2023 by Wes
Zachary Kelsey and the first fed team in Kimberly were awesome to work with! They do honest work at a fair price. My wife and I were first time homebuyers and we're able to do everything remotely from eastern Idaho. Everything went smoothly and we closed on our house on time with no major hiccups. Would highly recommend Zachary and his team.
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December 2022 by HM Miller
I'm disappointed that First Fed. No longer provides Xmas Gift envelopes to give money to other people at Xmas.
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December 2022 by Nan Cluss
Jessica Laraway at the Kimberly Branch of First Federal Savings Bank made applying for a home equity loan a simple and expedited process. What seemed daunting wasn't at all thanks to her help and guidance.
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June 2022 by Jeremy Davis
I've worked with Jessica in the Kimberly branch on 3 different occasions now and she is just wonderful. Warm, personable and competent. We've been very happy with the rates and personal touch that we receive at First Federal.
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May 2022 by Anthony Hawkley
Refinancing our mortgage with First Federal was a great experience! Special thanks to Zach, Jessica and others that helped us understand the process and made it quick and easy for us.Thanks!
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May 2022 by Matt Courtney
I've really enjoyed my experience banking with First Fed. Zach Kelsey has been great to work with when purchasing and refinancing my home. Great employees and great customer service would definitely recommend to anyone for their banking needs!
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April 2022 by Kristie Amstutz
Jessica was amazing to work with. The process was fast and efficient. We will definitely do all our business with First Federal!
