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“Ivan showed how my familys bill was broken down, resolved an issue we didn’t do, helped us lower our plan because a family member unexpectedly left, I appreciate his hard work and understanding and being so good with older customers like my grandma”
“We have been really taken care of by Shane and Truman so well. They took care of my disabled vets slow understanding and explained everything to his learning disability. They were both so helpful we walked out with new phone, earbuds, chargers, and 2 hours of learning about the two devices. They were excellent.”
“Hudson was my representative at the Meridian store. He got me Signed up with a new phone and fixed all the details. I had walked into a Verizon store in Meridian on Meridian Rd an hour earlier. No one spoke to me as I walked in nor did they offer to help me. I stood there 15 minutes with no acknowledgment so I left.
Hudson was excellent with customer service. Store manager Jeremiah was also there and also helped me a week later. He is excellent as well.”
“Very happy with my experience at this location. Christian is the associate that assisted me yesterday and I can't say enough how much I appreciate his help. I run my husband's business, basically, through my phone and I broke it the night before. I came in shortly after opening and was on my way back home in less than an hour. Christian was extremely informative and gave me great instructions on how to do my transfer from home. In the past, it's taken hours to get a new phone and I was expecting that, but pleasantly surprised that I was done and out the door with my new phone and a watch being shipped to me. This is a great location if you have a business and don't have time to get stuck in a phone store.”
“Ryan and Nick are consistently very helpful and patient when addressing all our questions, no matter how small or complex. It's also particularly refreshing to speak with either of them because they possess extensive knowledge in their field, which allows them to provide accurate and insightful answers.”
“I went in for a new phone, got it and had terrible issue with connecting to my watch and ear buds. When I went back in, Allen and Garrett went above and beyond to get me a phone that worked for me and make sure everything was right. Top notch customer service.”
“Convenient, knowledgeable, helpful, friendly, attentive. Little to no wait service. Quick to provide after the sale service. Been going to this shop for years now. This location is my first choice for phone information and help. Have never been let down. Customer service and satisfaction by the Cricket staff appears a priority within the Cricket policy guidelines the staff work within. Cricket is my favorite carrier. They have several plans and use the AT&T cell towers so coverage is huge with lots of services. So far, Idaho City, parts of the Missouri Ozarks, and areas of Nebraska are the only dead zones that I have experienced and Cricket said that the Idaho City dead zone should go away soon. I swapped from Verizon years ago and kept my phone number, got much better service, reliability, value, and satisfaction with Cricket. I recommend Cricket to everyone looking for a new cell phone company. I was with Verizon for over 20 years and wished that I had known more about Cricket and swapped way beforehand. I only look back to ask why I had not swapped from Verizon years before? When travelling with my Cricket phone service, I often run Google directions, talk on the phone and stream Internet radio simultaneously that Verizon had trouble doing each individually and Verizon had much more dead zones and drops. These Cricket staff are attentive with the goal of win-win for everyone.”
“Customer service was awesome both drop of and pick up.
Same day repair.
I know where to go if I get my phone broke again!
Thank you”
“Gabby was awesome. She helped me get my hey google back. The staff was very polite and friendly. We had a good conversation while she was working on my phone. Definitely coming back here if I have any future issues”
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“this place is so awesome! Alamein is super nice and does the repair super fast, good pricing, and very kind service. thank you alamein for giving me such a great experience! you are awesome and i highly recommend anybody who needs there phone fixed to go to him!”