Big 5 Sporting Goods offers friendly and helpful customer service. Staff are knowledgeable and willing to assist with finding the right gear, whether it’s shoes, backpacks, or outdoor equipment. The store is clean and quiet, making shopping comfortable. Prices can be a bit high, but deals and sales help. Customers appreciate the staff's willingness to go the extra mile, including making returns and helping find better products. The store provides a good selection for outdoor needs, and many note the excellent service and positive shopping experience. The only minor concern is the outdoor restroom, which is not open to the public. Overall, it’s a recommended spot for outdoor gear and sporting goods.
Nice location, but stock always seems a little bit short in sizes. Great place to find a pair of clearance shoes though of high quality.
February 2026
The staff was helpful and the store was well organized.
June 2024
Great customer service. I came for shoes and had to request a lot to try on because of my large feet. The guy said it was no problem at all. It was really clean and quiet in there so it was easy to take my time and pick exactly what I needed. Prices can be a little high but if you look for deals it's fine.
