Les Schwab Tire Center in Moscow, ID, is known for its friendly and accommodating service. The staff at the front desk receives high praise for their helpfulness and professionalism. Customers appreciate the quality of products, including tires, wheels, and batteries, as well as the automotive repairs offered, like alignment and brake services. Many reviews highlight the store’s commitment to getting customers back on the road quickly, even during busy times. However, some customers have expressed concerns about time estimates and communication regarding service wait times. Instances of longer-than-expected waits have been reported, leading to frustration when customers were not updated about the status of their vehicles. While some found the service to be good when they arrived early in the day, others wished for better management of time and clearer communication on service timelines. Despite these issues, many customers feel that the overall experience is positive and recommend the Moscow location over others, such as the Pullman store. A particular incident involving a young employee named Connor received specific praise for handling a stressful flat tire situation with kindness and efficiency, showcasing the store's dedication to customer service. Overall, Les Schwab Tire Center aims to provide quality service and support for all tire and automotive needs.
Do not do a walk-in for tire rotation. been next in line for about 2 hours now other than that good place... call in set an appointment
May 2024
Front desk was fantastic The price for 2- 19.5 tires outrageous 1000$ for 2 tires But in the end we had to get too our job and they worked us in and got us back on the road but seriously 1000$
May 2024
Super friendly store. I live in Moscow and this crew is top shelf. Highly recommend this store. Much better than the Pullman Les Schwab. I doubt I will try to use the Pullman store again.
