“Amazing customer service.
My daughter and I were in there today as her phone completely died. She’s a freshman at U of I and really needed access to it. She was extremely upset and my husband was at work and not able to be there. Ashley, Ryan and Zaden were there to help and actually made
the whole stressful experience kind of fun.
Thank you!
L”
“Very friendly staff. Whitney showed genuine interest in assisting me and treated me as a valued customer. I got my samsung z flip4 cell phone 2 batteries replaced in a timely matter.”
“This place has always been super helpful at helping solve my problems or get me a trade in . Bobby and Nha are amazing associates they're super friendly and professional. They often have good promotions or deals so I recommend this place if you're looking for decent deals”
“Best customer service i have EVER received from Verizon. My phone was 6years old and when I went in to get a fix for my phone Natalie informed me I was eligible for an upgrade. She explained the process and gave me multiple quotes to find what would be best for me. She was super helpful, knowledgeable about the process and just kind. I brought my 18 month old in and she was nice enough when I was reading over my contract she played with him (didn't ask she just did it) I have never left a Verizon store feeling comfortable and confident in the decision I chose. Thank you Natalie for all your help and I would recommend asking for her personally she is just awesome.”