Victra is a local Verizon Authorized Retailer offering a full range of wireless devices, accessories, and device protection. The store provides outstanding and helpful customer service, with knowledgeable, dedicated, and easy-to-work-with representatives. They are thorough with explanations, make options easy to understand, and handle technical work at the best price. The employees are wonderful and make the process of getting a new phone, which can be time-consuming and daunting, much less intimidating and stressful with no pressure sales. Customers should be prepared that purchasing a new phone and transferring data can take over an hour, and there can be a wait for service.
Ireland was very informative and helpful. He walked through everything and was very patient.
June 2026
I had some questions and needed a new case mate and screen protector. Some of the questions were answered, a new case mate procured but the screen protector was not available. Nice customer service
May 2026
Very nice manager and assistant at Moscow Verizon store
