P1FCU is a member-owned, not-for-profit financial cooperative serving members in 19 counties in Idaho, 8 counties in Oregon, and the entire state of Washington. Established over 80 years ago, the organization has remained true to its values while expanding its services across a tri-state region. Customers praise the excellent customer service, with one reviewer describing a representative as "one of a kind" and commending their professionalism, politeness, and knowledge. The institution is also noted for its good interest rates, excellent communication, and Saturday hours. However, some customers have experienced issues with phone transfers to India and the lack of advanced multi-factor authentication options like Authy or Yubikeys. Overall, P1FCU is highly recommended, with customers highlighting the helpful and eager-to-serve staff, user-friendly online banking apps, and the ease of managing finances, loans, and credit scores.
Called a few days ago to pay my car note talked to Jamie,sp? What can I say. One of kind. The best customer service I’ve experienced in maybe a five years. Professional, polite, and knowledgeable. With a dash of humor mixed in
February 2023
Always had great experiences with the staff. They are helpful, fast, and eager to serve. They answer questions and are open to walk-ins. I love their online banking apps too! They make it a breeze to track finances, loans, and even your credit score. Strongly recommend.
February 2023
Zero bad experience with them, every time I come in I get helped right away and have no complaints whatsoever
