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September 2025 by Sam Opdahl
I would give them more stars, but when my refills were sent to them they sat on them for two days without telling me I had to call to initiate the actual refill, and when I asked why no one told me I had to do that, the technician refused to answer the question or even kind of take any responsibility for the situation. I thought they'd be better than Walgreens, but they will happily let you suffer without important medications, refuse to communicate their policies, and then entirely ignore you when you ask why no one informed you of what they needed you to do.
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August 2025 by Scott McClusky
Fast service, friendly staff
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February 2025 by John R Armantrout
I don't really know what these other people are complaining about. I've rarely encountered long lines that take more than 10 minutes to get through. The staff is always very courteous & efficient. Even when I arrive in the middle of the day, the line has maybe 3-4 people in it.
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November 2024 by Ryan Martin
The staff has been very helpful in navigating the difficulty of getting my specific medication. Thank you!
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November 2024 by Skyler Barzee
I am begging for Safeway to hire more employees. The staff is excellent but the demand for services greatly exceeds the number of employees they typically have behind the counter.
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October 2024 by DENNIS SCHULZ
Pharmacy staff member are working hard but it's too bad they don't have enough help. Very hard to talk to someone when you call their pharmacy. Not fond of leaving messages, most of the time you'll never get a call back.
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December 2023 by Eric E.
ANY time I go there is a huge line. They are clearly understaffed... which is poor management. I simply can't take an hour or more out of my business day every couple of weeks. Seniors have time on their hands, the rest of us don't. Hopefully, my review, and others like it, will bring about a change.
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November 2023 by Connor Smith
Consistently long wait times and very slow service. Flu and covid shots are never on time for appointments. Seems poorly managed.
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October 2023 by Cody Martin
The lady was very helpful over the phone.
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October 2023 by Cayla D
They don't answer their phone. I've called multiple times. No way to leave a message. I will be switching pharmacies. EDIT: called my doctor and changed the pharmacy I will be using from now on away from safeway.
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October 2023 by Sandra Sept
I can’t get any things but ads
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June 2023 by Kay D
They don't answer their phone. I've called multiple times. No way to leave a message. I will be switching pharmacies. EDIT: called my doctor and changed the pharmacy I will be using from now on away from safeway.
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June 2023 by Maxen -captain_chaos43-
I've been out of prescriptions there for *a couple months now* and repeatedly throughout this whole time they haven't refilled them and they never pick up their phone when I would call numerous times; yet -- the moment I transferred pharmacies -- that one was able to refill on one of the prescriptions I was able to transfer *immediately*. I still have yet to be able to even transfer my other prescription because Safeway just isn't even trying anymore. Absolutely horrible serviceEdit: those prescriptions can also mean life or death in extreme circumstances, mine included, there is no excuse for this service
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April 2023 by Lisa Morphis
Sunday April 2nd my husband and I drove up from Lewiston to the Moscow store. I grew up shopping at Safeway and any chance I get I love to go in. That will no longer be the case thanks to Mandy who was running the self checkout. I'm a disabled woman recovering from many failed leg surgeries. When I got to the store there was no drive around basket available. I quickly gathered my items and was in the store no more than 5-6 minutes. That is until checkout. 2 of our 8 items rang up wrong. One for $2.49 and one for $1.30 over. I clicked the help button. She did not greet us. She barely acknowledged us. I tell her which 2 ifems rang up wrong. She cuts me off mid sentence and says well I haven't seen that deal. Okay? So she made me stand in self checkout for well over 5 minutes why she ran to 2 different parts of the store to make sure I wasn't ripping them off. She comes back cocky and says ya that's not on sale & flashes a pic real quick to me while shoving her phone in my face. I said well can you fix the other one as i could see she was not going to help. She loudly told me I was wrong, embarrassed me in front of many other customers, and the kicker is I was right. She was very confident to let me know shes a manager Well Mandy, everyone including you has a boss. I yet again was made to stand for awhile waiting for the manager to finish up with the customer in front of us. During that time my husband went to the back of the store and took a picture of the display and price that I had said. He quickly apologized and refunded me the whole big $1.30. I made sure to walk back over and shove my phone in her face to show her she was wrong since she felt she could invade my space. I also felt it was rude her and a really heavy set employee (didnt get her name) where still at self checkout talking crap about me. Again, even tbough she was in the wrong. I will not be dropping this. As a disabled woman I do not deserve fo be called a liar, belittled in your store, or made to do your employees work. Looking at past reviews it seems this has been an on going issue. So maybe we need to let local news outlets know how you discriminate and treat the disabled of the community.
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March 2023 by John Cook
My doctor is very hard to get an appointment with. Safeways flu vaccine did the trick. Even after I got sick.
