JCPenney Nampa offers a range of services that many customers find helpful. The store has a best beautician who makes hair look amazing and is praised for professionalism. Online ordering is easy and returns are simple, with a young girl at customer service who is sweet, patient, and persistent until the problem is resolved. The portrait studio is highlighted for a photographer who is amazing and delivers pictures that match the requested style. Clean store environment and a helpful cashier who assists with online orders are noted. Some customers feel the store lacks enough staff to help with items like suits, and one associate was distracted by another customer, causing a delay. Overall, many appreciate the friendly help and quality services, while a few suggest more staff presence.
i love this JC Penney store SO much! It's a great location and the employees are super nice. The store is always clean and a pleasant place to shop. I am very thankful we have a wonderful alternative to Walmart, Target and Kohl!!!
July 2026
This store has WALMART beat by a mile. Employees all asked me if I needed help. Better product, broader selections, competitive prices. Lower ceilings gives brighter light on the products. I enjoyed walking thru the store.
June 2026
Haven't been to this location before and Alyssa pointed me to where I needed to go and super friendly and professional!
