Kohl's is a large retail store that offers a wide variety of products, including clothing, footwear, beauty items, and home decor. The store provides frequent sales and Kohl's Cash to help customers save money, along with hassle-free returns and free store pickup for convenience. Many shoppers appreciate the friendly and helpful staff, with specific mentions of associates who offer great customer service and assistance. The store features a large men's section and a good selection of petite clothing sizes, making it easier for different customers to find suitable options. Customers often find the store's products to be of good quality and are pleased with their shopping experience, especially during special occasions like holidays when they can find gifts for various needs. However, some mention that prices can be high despite sales, and they wish for better discounts to attract more shoppers. Kohl's also emphasizes community involvement through its Kohl's Cares program, supporting local causes and fostering an inclusive environment for both employees and customers. Overall, Kohl's is seen as a reliable store for fashion, beauty, and home items, with a focus on making shopping safe, easy, and affordable.
Great prices on products I was shopping for. Large amount of inventory to choose from. Check out team efficient and friendly.
February 2025
The floor associates were amazing. I ended up asking three different ones for directions and the associate checking me out was absolutely amazing. Alice is number one as a checker very pleasant and friendly. She made sure all my gift cards and awards were entered. Thank you Alice.
February 2025
Great Customer Service Denise from Star, ID and Chloe from Santa Rosa, California are always very helpful in offering suggestions and tips.