Freightliner Northwest, formerly known as Western Idaho Freightliner, is an Elite Support certified dealership located in the Nampa/Boise area. This dealership specializes in commercial truck parts, service, and sales of new and used trucks. The services offered include repairs on CAT, Cummins, Detroit & Mercedes Engines, Allison transmissions, and more, along with free pick up and delivery within the service area. Customers appreciate the friendly and attentive staff, noting their great customer service. Quick turnaround times are frequently mentioned, with the team efficiently diagnosing and fixing issues, even during busy times like the days before Christmas. Overall, Freightliner Northwest is recognized for its helpfulness and commitment to quality service.
Service department is great. They are friendly and very helpful. Best Freightliner shop I've been to. Hopefully it will be the last! No one likes to be broke down! Good job!
December 2025
Very happy with my experience with the Northwest Freightliner team. Robert and Crystal in service were very diligent and awesome at communicating throughout the process. Also took the time to check in after I picked up the truck to make sure we were taken care of. Highly recommend this team for your service needs!
November 2025
Two different guys in the parts department walked right past me standing at the counter, waiting. Finally, a nice lady from a different department came to try to help me and answer my questions
