“Very straightforward check-in process. You pull up to the scale in front of the entrance, call the shipping office, give your company name and trailer license plate, and park to wait for a call. Once you're docked, they'll call you to inform you of your estimated gross weight and if anything will need to be cut to be legal. After they're done loading you, you'll receive a call to scale your load. Again, once you're back on the scale, call the shipping office and they'll tell you your gross and axle weights. If the weight looks fine, park and go inside the shipping office for your bills.
The on-site scale is pretty accurate. It was only a few pounds off from the CAT scale's weight, so you can rest assured on that front.
The staging area is basically their entire facility, so there's lots of parking (just depends on how close you want to be to the docks). The parking spots are spacious and easy to pull through. They also allow overnight parking. They even have an off-site area you can overnight at, if the entrance gates are closed when you arrive.
They have gendered restrooms in the shipping office. As a female driver, the restroom was extremely clean. They also have a lounge (no tables or seating though) with a vending machine and microwave. They also offer complimentary baked potatoes and toppings, so definitely take advantage of that.
The wait for a dock took 5-6 hours and 2 hours to get loaded, so get in a good nap. Other than that, they do their best to treat the drivers humanely and respectfully. I had to scale 3 times, which meant 3 consecutive phone calls to the shipping office. But even then, they were never short or annoyed with me. They had a lot of patience with me, even when I asked them to repeat my weight because my brain was still trying to wake up after my nap. It's rare to find such courtesy.”
Warehouses
“Very straightforward check-in process. You pull up to the scale in front of the entrance, call the shipping office, give your company name and trailer license plate, and park to wait for a call. Once you're docked, they'll call you to inform you of your estimated gross weight and if anything will need to be cut to be legal. After they're done loading you, you'll receive a call to scale your load. Again, once you're back on the scale, call the shipping office and they'll tell you your gross and axle weights. If the weight looks fine, park and go inside the shipping office for your bills.
The on-site scale is pretty accurate. It was only a few pounds off from the CAT scale's weight, so you can rest assured on that front.
The staging area is basically their entire facility, so there's lots of parking (just depends on how close you want to be to the docks). The parking spots are spacious and easy to pull through. They also allow overnight parking. They even have an off-site area you can overnight at, if the entrance gates are closed when you arrive.
They have gendered restrooms in the shipping office. As a female driver, the restroom was extremely clean. They also have a lounge (no tables or seating though) with a vending machine and microwave. They also offer complimentary baked potatoes and toppings, so definitely take advantage of that.
The wait for a dock took 5-6 hours and 2 hours to get loaded, so get in a good nap. Other than that, they do their best to treat the drivers humanely and respectfully. I had to scale 3 times, which meant 3 consecutive phone calls to the shipping office. But even then, they were never short or annoyed with me. They had a lot of patience with me, even when I asked them to repeat my weight because my brain was still trying to wake up after my nap. It's rare to find such courtesy.”