7:40AM - 8PM
3868 ID-21, Idaho City
Grocery Stores
“Many say customer service no longer exists. Imagine walking into a grocery store to a man behind the counter with a long white beard, huge smile, genuine eyes and an inviting whistle of a familiar old song. “Folks, is there anything I can help you with? Its great to see you again.” As you walk around the corner you are met by a manager holding a clipboard as she asks in an upbeat tone, “How are you doing today?” Any question you have is met with an answer and help to aid you.
Imagine being asked if you would like help out the door with your groceries and shopping in a store where the employees know you by name. Imagine a store where the owners pay close attention to their customers’ likes and dislikes and fill the store accordingly. Imagine a little grocery store that is brimming with options and filled with all the bests.
My husband and I have been customers of Idaho City Grocery for 8 years. We have travelled all over the nation and have never come upon such a rarity as ICG. From their Grab and Go cooler that is filled with fresh home cooked options daily, to the racks of sweatshirts, hats, and gifts, to the warm and friendly atmosphere, ICG truly is a gem in Idaho.
The owners (Bobby and Teishia) take special care to run their store with love and devotion to the entire operation. They are in the store daily aiding their employees and getting to know them. They put their entire hearts into making sure our community have our needs met. Even during Covid, we never went without. No one will ever comprehend the hours they spend creating something so unique and special.
ICG is a store that requires more than one visit just to see all it has to offer. You will be happy to oblige because the experience is so unique and uplifting. This has truly been our experience for 8 years. We are convinced there is not a store anywhere else like this.
Customer service does exist. It is hidden in a small old mining community in the heart of Idaho. If you want a unique shopping experience, make a trip to Idaho City and enjoy everything our community has to offer.”
“Awesome stop in an awesome town, staff (possibly Donna herself?) were awesome to talk to, prices were also surprisingly reasonable considering where this place actually is, five stars without a doubt.”