Cricket Wireless Authorized Retailer in Pocatello offers a variety of cell phone plans, including unlimited talk, text, and data without an annual contract. Customers appreciate the helpfulness and attentiveness of the staff, particularly two employees who are frequently mentioned for their excellent customer service. Many reviews highlight their willingness to provide detailed information about service options, making upgrades easy and straightforward. Long-time customers have expressed satisfaction with the service, often recommending the business to others. However, some reviews mention issues with specific phones and billing discrepancies. Overall, the store is recognized for its friendly atmosphere and commitment to customer support, making it a reliable choice for mobile services.
It won't let me change my Gmail on this, but I'm Megan. Joe at the Pocatello Cricket store is the absolute best guy ever! I loved how easy and kind he was when explaining things. I was having a rough day when I came in to get a phone and he made it so much easier on me.
January 2026
I want to thank Yasmin for the way she handled a situation that occurred around us today. She handled it absolutely perfectly and kept everything from exploding while simultaneously activating our new phones.
January 2026
Yazmin was amazing she helped us out so much and went above and beyond what she had to do. She is an angel !!!! Thank you so much you deserve a raise for sure !! Excellent customer service
