Don Bates: Allstate Insurance is noted for having one of the best, quickest, and easiest teams to work with in Pocatello. The staff is consistently described as very helpful, friendly, kind, patient, and personable. They are dedicated to supporting clients, answering all questions, and providing transparent service. The agency is proactive, contacting clients about renewals, and focuses on ensuring clients have the right insurance within their budget. Customers appreciate the genuine care, empathy, and the peace of mind they receive, often saving money. The team is highly recommended for making the process pleasant and for not being solely focused on making money.
Don Bates and his office staff are great to work with and I highly recommend them as insurance agents to anyone looking to get great prices on insurance!
February 2026
I have been with Don Bates (Allstate) for about 13+yrs. All the staff are amazing! They take time to review each of your policy thoroughly.
February 2026
Don is a wonderful insurance agent in the Pocatello area. I refer customers to him that I am not able to handle, and it’s been a blessing.