Grease Monkey is a family-owned and operated business located in Pocatello, Idaho, known for its friendly and quick service. The certified pit crew offers a variety of vehicle maintenance services, including oil changes, brake work, diagnostics, alignments, and scheduled maintenance. They also provide free child seat inspections and help customers choose tires from major brands like Falken, Mastercraft, Michelin, and Toyo to fit their needs and budget. Customers appreciate the staff’s helpful and knowledgeable attitude, with many mentioning positive experiences and the team’s care for customer service. The staff, especially Amy and Kirk, are praised for their engaging, informative, and thorough service. The company’s Pit Crew Guarantee ensures customers are back on the road quickly and safely. Despite occasional longer wait times, the overall atmosphere is friendly and professional, making Grease Monkey a trusted choice for vehicle care in the area. Their focus on quality, customer satisfaction, and fast service make them a highly recommended auto care center.
I went there maybe a week or two ago and there was a nice lady who helped me, i just can't remember her name!! next time i go thru there i will get her name and write another review on how great her customer service was!
August 2024
Amy was engaging and willing to answer my questions, from my first interaction by phone, upon my arrival to the store on Quinn, and throughout my service experience. She spent time providing education and kept me informed and offered her assistance even after the conclusion of service on my truck. A very positive experience... read full comment
August 2024
Thank you to the people at Grease Monkey. Great work even when had a problem starting my Motorhome. They are the Best.
