Cole Nissan Kia Service is a trusted, customer-oriented dealership known for their helpful and courteous staff. Customers appreciate their quick and efficient service, often receiving updates throughout repairs. The team is willing to go above and beyond, such as swapping engines free of charge and fixing issues promptly, even when the customer’s car was not initially at their location. They stand behind their products, demonstrated by successfully repairing and replacing engines, including one that was on the verge of seizing. The service manager is highly praised for being understanding and helpful. However, some customers feel there is room for improvement, such as offering loaner cars for out-of-town customers and providing better value for certain services like tire rotation and car cleaning. Overall, Cole Nissan Kia Service earns a strong reputation for trustworthiness, helpfulness, and quality service, making it a solid choice for vehicle repairs and maintenance.
Cole Nissan was very professional and helpful with my Nissan Rogue. Thank you for great service!
August 2024
2:30 hours was not a good customer experience for an oil change. They did wash the car though.
August 2024
We were very pleased with every aspect of service and sales experienced during our visit to Cole. This is a solid customer-oriented dealer in whom we have placed our trust.
