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“Was looking at getting an F350 for a while, talked to both Marcus and Ryan and they were able to help me trade in my F150. They got me a fair trade in value (for what it was) and brought up the F350 I had been looking at… the guys had me out the door and on the road in about an hour. Definitely would recommend the team there at Sandpoint! ?”
“Chase gave us amazing service. He went above and beyond, with very personalized attention to the services preformed on our truck. He went over everything they did in detail and gave us recommendations for future services down the road. Chase has definitely earned our business and we know we will be in good hands!
M & D May”
“A great locally owned shop where they treat customers right! They won't try and sell you what you don't need! They help you find the best for your need, use case, and budget.”
“My truck broke down. Emerald referred me to a reliable tow company. My truck went in that day and was repaired and ready for pick up the next afternoon.Emmerald is a very friendly reliable company.”
“I had an excellent experience with Compass Mechanical. When I first brought my diesel truck in, Ford had quoted me nearly $10,000 for a repair. Instead of just taking the job, Joe (the owner) went above and beyond by personally researching my warranty online to see if Ford could be held responsible for covering the repair. That kind of honesty and integrity is rare these days—he was literally trying to save me money, even if it meant less work for him.
That immediately built my trust, and the quality of work he did on my truck was top-notch. It’s refreshing to find a mechanic who cares more about doing right by the customer than just making a quick profit. I’ll definitely be bringing all my diesel work back to Compass Mechanical.”
“My husband and I had an amazing experience at Alpine! Chris was very thorough with our buying experience, he was very honest and forthcoming and made us feel at home. When it was our turn to sit down with Noah for finalizing our purchase he continued to make us feel right at home. They were both a pleasure to do business with. Their professionalism and easy buying experience hands down made us a loyal customer! My husband and I would 100% recommend going to Alpine for all of your needs!”
“Check engine light was flashing in my truck at the start of my 75 mile commute home. I managed to get the truck up the hill, and called Ponderay Autocare the following morning. They were pretty stacked, so it was a few days before I could drop it off. In the end, I was quoted about $1,500 to replace the intake manifold, spark plugs and attendant wires. The repair took 24-36 hours to get the truck back, and just in time: It is our only 4wd vehicle and there was a big snow storm on the way. Well, a week later, I'm making the exact same 75 mile drive home and sure enough, the truck starts exhibiting the same symptoms for which I'd brought it in; engine misfiring, and check engine light flashing. I brought it back the following morning, and though it was another day or so before they could look at it, it turned out to be a bad spark plug wire and there was no charge for the repeat service. It has been running beautifully since. On the whole, communications here can be clipped and terse, but it also means no nonsense, and I've detected no underlying dishonesty from anyone here. They're very straight up, and very busy, which I consider good things for a mechanic shop. The business itself is pretty small, with two garage bays and a small, closet sized office. Parking can be a little tricky, and unless you know what you're looking for, the business can be a little tricky to spot the first time around. They're very close to the Hoot Owl Cafe, which is about a 5-10 minute walk down the highway, so you can at least grab some quality grub if you're waiting for diagnosis or repair. I live all the way up in the Naples/Bonners Ferry area, but if I've got vehicle trouble again, I'm driving the extra miles to bring it here.”
“This shop is excellent! From the courtesy, the cost, the professionalism, to the delightful staff of men's men who give confidence of strength and ability, this is the best place to get your tires, etc. Having used others before finally accepting their repeat problems, I can attest these guys are the best :)”
“Les Schwab has taken care of my vehicle’s tire, wheel and suspension needs for over 10 years. I know when I take my vehicle to Les Schwab it will be done right every single time. The best customer service in the business! Appreciate it once again!”
“The crew there on 11/12/2025 @ 5:30PM were amazing!!! They helped me a ton out of a tight spot, I'll never forget it . It's rare when you find such kindness ??? thank you!!!”
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“Company was informative and kept me up-to-date. The repairs look awesome and they even cleaned and vacuumed my car. I think they even aired my tires. ??. Highly recommend”