Cricket Wireless Authorized Retailer is highly praised for its excellent customer service and friendly staff. Customers appreciate the welcoming atmosphere, with employees greeting them with smiles and making them feel comfortable, even on busy days. One reviewer highlighted a staff member who, despite being busy alone, handled everything well and provided outstanding service. The store often offers specials, making it a convenient choice for purchasing new phones; one customer was in and out within three hours and appreciated the manager’s assistance in transferring data and syncing phones. Many reviews emphasize the importance of staff members like Lexi, who go above and beyond to ensure customer satisfaction. Customers frequently mention her as an outstanding employee who provides top-notch service and cares about the customers. The staff’s product knowledge and dedication are noted as rare qualities, with customers feeling confident and valued during their visits. Overall, Cricket Wireless stores are seen as reliable, friendly, and efficient places to buy phones and get support. Despite occasional staffing challenges, the staff’s attitude and service quality leave a positive impression, making it a trusted choice for wireless needs.
Was in there on a Saturday it was very busy but the girl did a great job trying to handle everything all by herself!! I've been using cricut for years I've never had an issue with their service and or quality!
February 2023
Amy is very kind and shows she wants to find the phone you want
July 2022
Been with Cricket over 20yrs... Staff is amazing.... Thank you to all staff for 20yrs+ many more
