“Angelo was so helpful to me. Not only did he help me out with all my account questions, he went above and beyond to get me the best deal for my family. I appreciate the fact that he listened to me and doesn't hound you to get this or that. Truly a good employee.”
“Went to the PostFalls location during hours and found the store closed after waiting around for over an hour I took a ride to the CDA store. Upon arrival in CDA I found Lexi the store manager from PostFalls running the CDA branch. Seems that the higher ups at corporate thought since they were short staffed that Lexi should forget about her PostFalls location and her loyal customers and go straight to CDA and keep those customers happy. I must say if it were not for Lexi I would never have made the switch to Cricket. I am giving a 5 star rating based on her outstanding customer service and her actions alone. As for the corporate idiot who made the decision to send Lexi to CDA and leave her store closed and unmanned you should take a lesson from Lexi on customer service she could teach you how to run a business”
“Joey at Verizon made our switch from T-Mobile incredibly smooth. He went out of his way to help us every step of the process and was extremely patient while answering all of our questions. He’s genuinely one of the nicest reps we’ve worked with and never made us feel rushed or pressured.
What stood out the most is that everything he told us about the plans, pricing, and billing has been exactly what showed up on our bill. No surprises, which we really appreciate.
So far we’ve been super happy with Verizon and a big part of that is because of the great customer service Joey provided. If you get the chance to work with him, you’ll be in good hands!”