United States Postal Service
Post Offices,
Shipping CentersHours:
13867 W Hwy 53, Rathdrum ID 83858 Hours
About United States Postal Service
The United States Postal Service location has experienced mixed reviews. Some customers expressed frustration with poor service, including unhelpful behavior from substitute drivers, difficulty in reaching staff by phone, and delivery issues where items were marked as delivered even when the customer was home. Despite these concerns, there are positive experiences as well. A supervisor named Brooklyn was praised for her quick, kind, and helpful responses, going above and beyond to resolve issues and provide excellent service. Customers appreciated her support, which improved their experience at the Post Office and made them more willing to return. The staff in general is described as knowledgeable and efficient, with quick line movement and good parking for large pickups. Overall, while there are complaints about service consistency, the community values the friendly attitude of the staff and the efforts of the new supervisor to maintain a caring, small-town feel.
Most Recent Reviews
May 2025
Brooklynn, their supervisor was quick to respond when a hiccup occurred. She is genuinely so kind and helped me fix my small problem.
March 2025
Very grateful for Michelle who went above and beyond to assist us with a time-sensitive package. Thank you!
March 2025
The level of incompetence I have observed and experienced since moving here in August ‘24 has been remarkable. Misdelivered mail is commonplace. Staff less than helpful. Easier to pass the buck. “Not my problem” seems the prevailing attitude in dealing with these issues. Very disappointing.
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