Hillcrest Townhouses is a friendly and welcoming community that feels more like a neighborhood than a typical apartment complex. Residents appreciate the homey atmosphere, spacious layouts, and the sense of community among neighbors. Management receives high praise for being helpful, responsive, and respectful, with staff members like Quincy and Luke standing out for their friendly and efficient service. Maintenance requests are handled quickly and effectively, often within days, thanks to attentive staff. Residents also enjoy small perks such as snacks offered on Tuesdays and social activities like piano in the lounge, which add to the inviting environment. While the apartments are older, they are considered good for the price, with manageable-sized rooms and decent living spaces. Some minor issues like small bathrooms and limited fridge space are noted, but overall, the apartments are deemed a good value. The community is characterized by friendly residents and a positive atmosphere, making Hillcrest Townhouses a desirable place to live, especially for students attending BYU Idaho. Despite some limitations, residents feel comfortable and well taken care of, rating the complex highly for its environment, management, and maintenance service.
5 stars to the Maintenance at this place! They're the best. Always responds within 24-48 hours or faster.
September 2024
We just had maintenance come over, his name was Luke, and he did amazing! He was super friendly and helpful and was very respectful of our space. He was super awesome and fixed all of our maintenance requests!
September 2024
The apartments are old but good for what you pay. Maintenance is fast and efficient. We had a few things that needed maintenance when we moved in but a maintenance guy, Luke, fixed everything quickly and within the first couple days of school starting.
