WaFd Bank in Rexburg provides excellent and very helpful customer service. The staff is friendly, generous, and known for being highly helpful in sorting out account issues and explaining information clearly. Customers report always being happy with the service, feeling remembered by name, and greeted with a smile. The branch also offers a fee-free ATM that is convenient for various cards. Many families have banked there for years, across generations, and highly recommend the branch for its great service and straightforward solutions.
I have been going here for several years and I absolutely love it. The staff are very kind and helpful, they remember their client. Whenever I come in they say my name and ask how me and my family are doing. They are helpful when it comes to everything banking. Overall they are great and I highly recommend them.
February 2024
Thanks for the help with the international wire transfer! Fast and supportive!
February 2024
Michelle, Trevor and Grayden are the best! Excellent customer service! Highly recommend this branch and working with these staff members!!!