Klim Technical Riding Gear is highly regarded for its quality, protection, and innovative technology. Customers appreciate the durability and effectiveness of products like the Latitude suit and Ridgeline boots, which keep riders warm and dry in various weather conditions. The gear’s venting system also allows comfort in hot weather if used with all vents open. The company’s customer service receives high praise for being friendly, helpful, and knowledgeable, with many customers noting outstanding experiences at their stores, including professional fitting help and support. Klim’s repair service is quick and efficient, handling repairs under warranty or as a courtesy, ensuring riders can get back on the road promptly. The products are considered well-made, although some users caution about the gear's heat resistance, especially for those riding motorcycles with exhaust pipes close to the legs, as certain pants may melt if exposed to high heat for longer than an instant. Customers value the company’s willingness to assist, even shipping products or handling repairs for riders from afar. Overall, Klim Technical Riding Gear is seen as a reliable brand that offers protective, warm, and dry gear, supported by a friendly team dedicated to customer satisfaction.
I really can’t say enough about this store and company. Super friendly and helpful. I bought a bunch of stuff including a helmet and they even shipped my old helmet back home for me as am from far away. The products are the best quality and they have me as a customer for life.
March 2024
Stoped in at the headquarters for some new boots. Awesome customer service
February 2024
Was out west, looking for gear. Wanted to try on everything, make sure it fits. The KLIM sales team was OUTSTANDING! For as expensive as their gear is, their sales associates and customer service is second to none!!! I loved the experience of being at KLIM!
