Sporting Goods in Sandpoint, ID

“I was on a bike trip and I had an issue with my headset. Went in on July 3rd just before closing and asked if someone could take a look. The mechanic knew his stuff. They were going to be closed for the 4th. So he stayed late and replaced the bearings on the spot so I could keep my trip going. Mike making dreams come true. Amazing service.”

“Always have the best experience shopping here. Each time I walk in I’m immediately welcomed with a friendly greeting and asked if there’s anything I need help with. What led me to leave a review was my recent experience with a guy named Jeff who helped us with finding and grabbing shoe sizes. He had such a positive attitude like he enjoyed his job and genuinely looked forward to helping people. It’s sometimes difficult asking for different sizes in a bunch of different shoes and watching the employee run back and forth to accommodate you. It makes you feel like you’re an inconvenience. But he made us feel like he was MORE than happy to go back as many times as was needed to make us happy so we get what we want. Exceptional customer service from this location especially from him! He transformed our shopping experience”

“I got the cutest little beach cruiser for my summer in Sandpoint...a walmart special...I rode it twice, and got a flat tire. This bicycle was cute for sure! But it was not adjusted properly for my height. It squealed and squeaked. The front brake barely worked and now...the tire was flat! The nice people at Dover Joe and Roll told me about Sports Plus...so I dropped my bike off citing a flat tire...I was promised my bicycle in an hour and I took myself to lunch. When I returned, imagine my delight when not only was the tire fixed, but so was the brake I had forgotten to mention...and the squeaks were gone! When I rode it next, I was shocked to find my seat had been adjusted to the perfect height! How did he even know?! Eyeballing me standing next to it is all I can figure. These people do an excellent thorough job... and they certainly know bicycles. I'm impressed!”