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“This bank especially this location is the absolute BEST! I moved all my stuff over to ICCU last year from Mountain America and couldn’t be happier. They have many convenient locations and their customer service is top notch. Both were non existent with my previous bank. Thanks ICCU and keep up the awesome work.”
“I have been a member of PFCU for many years, I have always been pleased with the service at every branch I have visited. I recently requested help setting up a new account and was connected with Tiffany S. from the Middleton branch.I cannot say enough about Tiffany!! She went above and beyond for me and my family as we determined the best type of account would best meet our needs. I had multiple questions and many opportunities to interact with Tiffany via email. She was thorough, patient, knowledgeable and overall, a Rock Star with her customer service skills. She got us all taken care of and I appreciated her help beyond words.Thank you, Tiffany, for reminding me yet again, why I will never leave PFCU.”
“Cameron Wagner is a total rock star.!! He has helped me with mortgage needs for several years now and ALWAYS does an excellent, very professional job. This time around I had a very urgent need with a short timeline and he was on it!! Advised he could meet my timeline and proceeded to efficiently outline needed paperwork from me and got the ball rolling internally asap. Kept me informed all along the way and we are ready to rock and roll now. If you have mortgage needs, Cameron will do an excellent job for you!!”
“The most Amazing customer service!! My daughter just got a handwritten note from Brenda saying welcome to our bank and wishing her good luck in her college she will be attending in Maine! So personable I love it!!”
“Ben and Crystal are just amazing people always friendly kind always willing to help. They always go above and beyond helping and everything I need at the credit union sounds.”
“Have been having issues with my card chips working. Super frustrating to have to replace my cards every couple weeks/ months. Went in and got them replaced within 10 minutes. Ryan was super helpful and got me what i needed and got me out”
“Connections is one of our banks we use, and more times than not our preferred, staff is very friendly, and usually doesn’t take very long to get what we need which is very appreciated in our busy lives. I would recommend this bank to anyone!”
“Saig was so helpful and kind when I had questions about opening a second account. She walked me through all the perks I was able to access and which benefitted my situation the most. Highly recommend!”
“I've been a proud member of Connections Credit Union for 25 years, and I'm still blown away by their exceptional service! The staff truly feels like family, and their small-town approach makes you feel valued and understood. From competitive rates to personalized solutions, they've always worked with me to find the best fit. I've had the pleasure of working with them on various loans, and their expertise has been invaluable. The local branch knows me by name – literally! I highly recommend Connections Credit Union for all your banking needs. Their commitment to their customers is unmatched!”
“They were excellent in setting up a joint account for us. They were very helpful. They were attentive to our needs and gave us information about identity theft. Pamela spent all the time in the world and was excellent.”
“Mountain America is by far one of the best financial institutions I've ever worked with. When choosing a credit union, please choose Mountain America. You won't be sorry.”
“I recently had the opportunity to meet with Edwin Perez to discuss my banking needs. Edwin took the time to thoroughly understand my situation and promptly identified three different solutions specifically designed to address my requirements. Throughout our meeting, Edwin was exceptionally professional, attentive, and personable. I have complete trust in his guidance and expertise, and as a result, I have decided to move all of my accounts to Mountain America because of the confidence I have in Edwin Perez.”
“Just opened an account at Beehive at the Linder location and it was a wonderful experience. Rachel M. was amazing, she was kind and truly cared about the customer. I just moved to Idaho and feel blessed to have found this bank and location. The ladies at the front desk were also very nice and welcoming. If anyone is looking for a bank that is welcoming and cares about the customer this is the bank for you.
Kind regards,
Rod”
“P1FCU has so many services and options to meet my needs - loans, banking, business, insurance, etc. The staff are always friendly and helpful. Its a very welcoming atmosphere. This is why I love credit unions and will always prefer using P1FCU to any bank anywhere.”
“I cannot thank Ron Paucar enough! His professionalism, compassion and incredible customer service over the last couple of months has made a challenging time bearable. I highly recommend the Ten Mile Branch. Ron and his team are exemplary!”
“Smooth transition from ICCU. Fast and friendly staff, took care of everything for us. Received all our cards and info. within 20 min of appt. We Highly recommend the Nampa and Middleton locations.”
“MacKenzie Nash was very knowledgeable about the process of purchasing a vehicle. We were out of town so we’re not able access the regular people at our Westmark CU who know us.
Ms Nash helped us with cashiers checks and sales documentation, explaining the whole process. We were very happy with our out of town experience at the Meridian branch on Eagle.”
“Opening up an account with ICCU has been one of the best decisions I've made as of late. Bri and Dakota were both awesome and super helpful. There are so many benefits available that I had no idea about when I came in to open the account. I'm going to be recommending you guys to everyone I know. A HUGE thank you to Bri for talking me into making an account and a thank you to Dakota for all her help in setting everything up. Y'all are awesome!”
“Brayden was very fun, professional, humorous and efficient. Great combination of character traits! Keep that guy on staff as long as possible, and probably give him a raise. Great service!”
“June 25, 2025 - Thank you Clarity!! We have been with you since the IDADIV days. Recently, Meaghan B. helped my wife and I with our banking desires. Meaghan is clear, concise, friendly, and does what she says she will do. We are very impressed! Meaghan is a fantastic business representative for Clarity Credit Union with great experience and customer service skills. We will only use and recommend Clarity.”
“I visited the horizon credit union on overland and Meridian Blvd next to the Lowe's shopping center for the first time . Being my first time I really appreciated the professionalism and how super helpful Hannah and Tammy were. What a great team they helped set up digital payments monthly for my new car loan and changed my monthly due date . It was super painless and because of how awesome they were I will be setting up a business account here and shutting down another account with another bank which hasn't been super helpful . Can't recommend this place more and I wished I could add more stars .”
“They refinanced my car into my name, as I paid it off they worked great with me!! Great credit union!! I recommend their friendly kindness and professionalism to anyone. Very easy to open an account and work with!!”
“They have been very friendly, knowledgeable and fast. As far as a I know- they haven’t sold my personal information to anyone. . . Looking at you wellsfargo. . .”
“I recently visited Capital Educators to open a checking account, and I had the pleasure of working with Ariana Hamlin. From start to finish, she provided exceptional service. Ariana was professional, knowledgeable, and incredibly friendly, making the entire process smooth and stress-free. She took the time to explain my options clearly, answered all my questions with confidence, and ensured I understood every step of the account setup.
It’s rare to find such a great mix of efficiency and customer care, but Ariana delivered both seamlessly. If you’re looking for a hassle-free banking experience, I highly recommend working with her. Thanks again, Ariana, for your outstanding service!”
“Fast and friendly service. Shanna answered all my questions and made me feel appreciated and understood. I recommend going and seeing Shanna at the Meridian branch for any banking needs!”
“I had my debit card hacked and Lisa was a great in getting the charges back and setting up a new debit card. She also helped me with setting up notifications on my cards.”
“I went in the branch today for some help with my account. I was greeted by Devan who managed to assist me and take care of my needs. He was so amazing and nice I couldn't have asked for a better experience. Someone give this guy a raise!!Thank you for everything, Devan!”
“The ladies that helped me on 11-8-2025 we’re absolutely amazing! They smiled and laughed alot and made the visit feel like it was personal! I was in and out within about 15min after opening my checking account!”
“Kyera (key-eh-ruh) Rockwell is so good at her job! She empathized with my frustrations, efficiently resolved my concerns, acted so professionally, to the point that I no longer want to bank with my other credit union and I’m now looking at setting up an account with ICCU.
Somebody give that girl a raise!”
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“Aja Unzicker at the Star branch was a great help opening my new accounts. The branch staff were very friendly and provided bottled water and a warm cookie. Highly recommend Frontier Credit Union and the Star branch.”