The Costco Tire Service Center is known for its convenient and well-priced service. Staff members are consistently described as helpful, professional, welcoming, kind, knowledgeable, and incredible. They frequently go above and beyond, assisting with same-day appointments, making late arrivals painless, and helping customers who arrive in stressful situations. The team demonstrates great compassion, such as staying open late to help stranded travelers or efficiently handling repairs for specific vehicle needs to get customers back on the road quickly. Employees are noted for pulling double duty during busy times while still making customers feel like a priority. However, wait times can sometimes be longer than initially quoted, which may be inconvenient. Overall, the service receives high praise, with many customers calling the experience phenomenal and appreciating the good, caring service that makes them feel properly taken care of. The center is recognized for its good business practices and phenomenal customer service.
Can never get my tires rotated without waiting for two hours. Even with an appointment. Not worth the discount!
November 2023
Convenient, priced well, but the time I was told - 75 minutes (1:15) was off by almost a whole extra hour. That’s all fine and good, I get that sometimes things take longer, but sitting there waiting with cold and frozen food isn’t a good thing. Glad I didn’t have ice cream at least.
July 2023
My daughter and I blew a tire while traveling through Twin Falls on a Sunday. I have a 4x4 F350 van with specific tire specifications and was worried that I wouldn’t be able to get it back in the road until Monday. But, Tim in the tire center was very kind and knowledgeable. His team had it fixed and back on the road... read full comment
